leadership

The Inadequate Leader

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If anyone is following you, then you are a leader.

Some of us are natural leaders. Our personality and character attracted others who willingly followed us even as a child.

Some of us are reluctant leaders. We have been pushed into positions that we were not looking for. Maybe we were just a little more qualified than others, or the only one who said yes. But all of us are “inadequate leaders”.

Inadequate leaders are those who recognize that they don’t have all the answers, or all the skills needed for their position.

Many leaders lack experience. You only get experience by doing something. That means there is always a first time, a time when you have no experience, but you lead anyway. You may have experience in similar situations or in a similar role with less responsibility, but all of us at some point will be moving beyond the experience we have. If you never get to that place, then you are never growing as a leader. Maybe you are okay with that, but you still had to do something for the first time to even get to the level you are at.

If you lack experience, that means you may be inadequate for the task. So, what can you do? If you are an analytical person, you can try to come up with a perfect way to move even if you haven’t been in that situation before. You could ask for advice from others who have experience where you are lacking. Invite them to speak into your situation, and even though their experience isn’t yours, find some ideas to try in your own case. Gather your team and invite them to collaborate with you to find the right way ahead, and build on the experience you – and those around you – already have.

What if you realize you don’t have the skills you need to lead? Not only do you not have the experience to lead in this situation, you also lack the skills needed. There may be some ways to learn and develop those skills. Education is always an option. Find a seminar or a book or a class that will train you in this new skill. Again, as in the situation of lacking experience, invite someone who has the skills to train you. Ask for time with them to talk through how the skill works and spend time observing and learning from their example. Another option may be to bring in someone on a short-term contract or invite someone to join your team who can fill in the areas you lack. There may be times you step away from a situation to allow someone more suited to lead.

You may feel like an inadequate leader because you are responsible for more than you can accomplish in the time you have. First, make sure you are not carrying responsibilities that are not yours and hand them off to the appropriate people on your team. Second, find someone to work with you. May leaders have strong assistants who may be good leaders in their own right, but who love supporting you in your leadership role. You need someone who will respond to delegation, and who gets to know you well enough to do things the way you would if you had the time.

Sometimes we feel inadequate because of what people say to us or about us. There are times to listen to others and times to recognize if they are an authority in your life or not. No one can please everyone all the time. Be clear on what your role is, your job description, the vision you are pursuing, and don’t be distracted by those who want to speak into your life but truly have no right to.

Every leader will feel inadequate at times. If not, then you are no longer growing, and if you are no longer growing, you are quite possibly falling behind. Others will come along who will bypass your leadership because they are continuing to grow and learn and develop. While we cheer on those who are excelling next to us, we want to continue to be the best that we can be. The value of recognizing when and where we are inadequate is that we recognize where we need to grow to continue to lead well.

If you are an inadequate leader, that’s okay. Just look for ways to grow.

Keep looking up,

Andy Wiebe

Moms – and Other Mentors In Our Life

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Whoever you are as a person – who you are right now – you didn’t get to become this person completely on your own. There were people along the way that helped you become you, who shaped you intentionally and accidentally.

One of the great shapers of our life is often our Mother. The one who gave birth to us is usually the one who cares for us from birth to adulthood. While not all are fortunate to be raised by their mother, mothers impact who we are and who we become. Moms are there to help us learn the skills of life. From learning to walk to how to care for our hygiene. They, usually in tandem with your father, prepare you for adulthood. Many do it with great care and direction.

My mom was a “stay-at-home” mom, so she was always there. She was there when I woke up in the morning. She got breakfast ready and packed our lunches for school. She was there after school waiting to hear how the day went. And along the way I learned things like sharing and looking both ways before crossing the street. My siblings and I are most likely not even aware of all she taught us.

Many of us have others who played significant roles in our life. For example, maybe there was a teacher who took time to explain the math question until you finally got it, or the one who encouraged your creativity as you learned to draw. Or maybe you remember a camp counselor who listened to you and encouraged you as you were hurting. For me, there was a man in the church, a friend of my Dad’s, who I never spent much time with but whom I looked up to. I watched how he handled life, his business and his involvement in the church.

Some of us became leaders because someone encouraged us. I remember my brother being told at a young age, “you are a leader. Be careful where you lead people.” Other kids just naturally followed him, and did what he did. I was much more a follower. Some of us became musicians because a band teacher affirmed our musical abilities and encouraged us to do well with that.

I am a pastor because the president of my bible college, Reuben Kvill, encouraged me to consider a pastoral internship. I was not interested in being a pastor, but he encouraged me in that direction. It was during my internship that God affirmed that calling in me to become a pastor. Mr. Kvill took a personal interest in me and spoke words of encouragement to me. This had profound impact.

Another significant man in my life was Phil. Phil was a full-time missionary. He had served overseas and was now reaching out to the Hindu community in Edmonton. He taught an Evangelism Explosion class, where the curriculum taught us how to share our faith, but also included “field” practice where we went out with another more experienced person to share our faith and invite people to come to know Jesus. The casual conversations along with the formal classes instilled in me a desire to reach people for Jesus that has impacted all the years since.

We all have people who have helped us along the way. Some of us have a few, others have many, but we need to recognize that we did not become who we are on our own. We each have had help to become who we are and develop some of the skills we have.

Will you do the same? Will you look for people whom you can pass your knowledge and information on to? It may be in a formal setting like my Explosion Evangelism class. It may be in meaningful conversations where you encourage and affirm what is good in the other person’s life. You can suggest they consider a new opportunity in their life. Take time to slow down and notice the people around you. And then, when you can, speak into their lives in the way that your mom and other mentors did for you.

I want to finish with one final recognition. A large part of who I am is because of God in my life. There are times when I have felt God speaking or impressing something on my heart that caused me to shift direction in my career. God has encouraged and affirmed me even when many around me did not. I thank God for the people He has put in my path to help shape me.

Let’s thank God for the people who have helped us, and then look for whom to help next.

Keep Looking up,

Andy Wiebe

Confronting Carefully

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Like most leaders, I am in a position in which I must occasionally have conversations with people that I would much rather avoid. I had to confront someone recently. I had to address a problem that had come up. This is never an easy conversation to have and one that could easily go wrong. A conversation like this should not be rushed into quickly, but prepared for carefully.

Here are a few things I have learned over the years about how to confront carefully.

Engage the Person Respectfully.

No matter what the issue is, or how terribly they may have messed up, when you meet with the person be respectful of them as a person.

This is not a time to make them feel inadequate, but a time to be clear on what they are doing wrong and how it can be fixed. Ideally, the goal is to fix the situation even as you maintain a good relationship.

Confront Prayerfully.

One of the ways to make sure that you are being careful is to ask God to guide your conversation. Ask God into the conversation. Ask God for wisdom. Ask Him for the ability to listen and truly hear the other person to make sure you are not making assumptions as you confront. Pray about this beforehand, and during, and even after so that neither you nor the person you spoke with will misconstrue things that came up in the conversation.

Clarify the Issue.

It helps to clarify the problem. Make sure you know what it is that you are addressing. This is not about some vague feeling something is wrong, or doing something because someone else is pressuring you. If you are going to confront someone, you must be clear on what the issue is. Clarify the issue in your mind, and then be clear when you address it in your conversation. If you need to, write down a few key points, or even the main statement you want to make so you don’t waffle in the middle of the conversation and back off the issue to the point the person has no idea what you are addressing. You want to make sure you address the issue correctly.

Determine a Solution.

If you are addressing someone about a problem, it is essential that you have an idea of how to fix the problem. Simply pointing out a problem doesn’t solve the problem. Once you are clear about the issue, then become clear on one or more ways of addressing it. If the issue demands one specific response – for example, “be on time”, then be clear that is the response required. If the issue allows for a number of solutions, identify a few options that the other person may choose from. Make sure that the solution matches the problem.

Arrange the Meeting.

Where you meet will determine the atmosphere, and even the conversation. If there is a specific problem about a role at work, then meet in your office, or the board room. If there is an issue with someone you know well, and you want to be less confrontational, you might do it over a coffee, or a meal. Remember that when and where you have the meeting will play into how the confrontation will go. It might be good to give the person a heads up about what you will be addressing.

Listen as you Converse.

As you point out the problem, listen to the response from the other person. You want to make sure, first, that you are correct in your own understanding of what they did wrong, but also listen to make sure they understand what you are telling them.

Be clear and precise on the problem. Allow them an opportunity to defend their actions or clarify why they did what they did. Present the solutions as you see them, and then invite a response to see if they understand and whether they will respond as you need them to.

Know Your Next Steps Ahead of Time.

When you confront, you need to be clear on what you will do based on how they respond. If they agree with you and accept a solution to try, then you have made good progress. If they deny everything you are saying and try to blame others, you need to know if you will give them another chance or if it is time to part ways. If you are willing to move ahead together, you may want to set up follow up meeting with them soon after to see if issues have been resolved or not.

Confront carefully. You want to be clear what you the problem is and what the solution can be. You also want to be clear that you are focusing on the work the person is doing or how they are relating to the rest of the team, without putting them down personally.

Yes, we do need to confront occasionally. Hopefully we do it well. We want to honour the person and honour Christ even as we have the tough conversations.

Keep looking up,

Andy Wiebe

Book Reviews: Andy’s 2023 Reading Experience

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I will be sharing a brief review of every book I read this year. Hope you enjoy and hope it encourages you to keep reading.

GETTING NAKED – by Patrick Lencioni

Getting Naked: a Business Fable, by Patrick Lencioni is exactly that. It is a well written story of a businessman sent to check out a smaller company that has just been acquired by the company he works for. He expects that, because it is a small company, it will not have anything to teach him. He is surprised by the things he discovers. He learns that they have a much better way of handling clients and doing their work than what he is used to. Lencioni concludes the book with a few key points that are already clearly shown at work in the story. A great book on how to benefit from being vulnerable in business.

Develop the Leadership Character of Discipline

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Discipline is something you develop in yourself by deliberate and consistent decisions. It is not something a person automatically has but is a characteristic that must be learned and developed. Discipline is what helps maintain what is good in life and build on it to improve even more. It is developed by regularly choosing to make the necessary decisions and take the correct actions. A disciplined person may live by a rule or system of rules governing their conduct or activity. As you live by these good choices, you become a disciplined person.

A disciplined leader gets more done.

Many people put in the expected hours at work. Some get much more done in those hours than others. One reason is that the disciplined person knows how to keep breaks short and focus back on the task at hand.

A disciplined person starts on time, but also ends on time. Whether it is the start of your day or running a meeting, a disciplined person is prepared, ready to start when it is time, and focused enough to accomplish what is needed in the necessary time.

A disciplined leader develops good habits.

Self-discipline is the ability to control your behavior in a way that leads you to be more productive or have better habits. Systems or rituals can help you organize the activities you regularly do into an orderly fashion that eliminates time spent deciding what to do next or how to do it. These rituals can be as simple as cleaning off your desk before going home at night so it is not cluttered when you return in the morning. A ritual could include taking 10 minutes to plan the next day so you are ready when you arrive in the office the next day.

Systems are the habits that are packaged together, like a series of procedures.  An example may be a system for tracking meeting decisions and action items. This might include transferring all dates discussed in the meeting onto their calendar, and adding your responsibilities to your to-do list, and adding time to work on these items to your daily schedule. In this way, within minutes of your meeting, you have all the pertinent information on the right calendars and to -do lists.

A disciplined leader excels at self-management.

A disciplined person is a self-starter. They don’t need someone else to regularly check in to remind them of the next job to do. They know how to determine what needs to be done and what can wait. They know where to go to get answers or expertise they don’t have. A disciplined person sets their own direction for the day rather than waiting for the supervisor to give them their jobs. A disciplined leader manages their time in such a way that everything gets done and they still have time to dream and plan for the future.

A disciplined leader keeps going when things get tough.

Being a leader is not always easy. Pushback can come from many angles, including some of your own staff or even those you serve. Financial issues can become a big concern when money isn’t coming in as expected. A time crunch can also be tough, when the amount that needs to be done seems to be greater than the time available. Things can get tough too, when a leader feel like they are leading beyond their limits. In all the different ways that things can get tough, the disciplined leader will never give up. They will push through. They may arrange for deadline extensions or make some financial adjustments. They may get outside help, whether personal coaching, or more staff, to push ahead when they feel they are in new territory and unsure how to proceed.

Discipline is a valuable characteristic of anybody, but especially a leader. This characteristic will help a leader get through many situations when an undisciplined person may give up or just panic and do a poor job. Work at becoming a disciplined leader, one good decision, one good habit, after another. If you want to lead well, develop the character of discipline.

If you are looking to become more disciplined, checkout next week’s post on how to develop discipline as a leader.

Keep looking up,

Andy Wiebe

Boor Reviews: Andy’s 2023 Reading Experience

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I will be sharing a brief review of every book I read this year. Hope you enjoy and hope it encourages you to keep reading.

NECESSARY ENDINGS – by Dr. Henry Cloud

In Necessary Endings: The employees, businesses, and relationships that all of us have to give up in order to move forward, Dr. Henry Cloud explains why good endings are needed for good beginnings. He uses a number of great examples to show how appropriate endings at the right time can be very positive for you personally and for the organization you are part of or leading. Some endings are forced on us, and some are ones we choose, in either case we can determine how we will use that ending as an opportunity for something new. When you end something, you have room for that next thing that can be even better than what you just ended. A very helpful book!

3 Steps to Ensure You Are Not a People-Pleasing Leader

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My natural tendency is to be a people pleaser. I don’t feel good when someone disagrees with me. Recently I was talking with a friend who challenged a statement made by my church. It was regarding a practice of the church that we believed was scripturally accurate, but he was not willing to agree to this statement. I realized that I was trying really hard to come up with at solution so that he would be satisfied. I was trying to please him, rather than stand true to a statement we had made and believed to be biblically accurate. There was no reason for me to try to please him except that I like this guy and didn’t want to feel like there was disagreement between us.

Any leader needs to realize the value of being considerate and finding ways to get people to follow, but we cannot lead from a position of pleasing people first.

Know What You Believe.

I realized that I was a little unsure in this conversation. I was being asked to support a statement that I hadn’t given a lot of thought to. I believed it to be true, but when questioned, my first thought was to figure out how to make him happy rather than about showing him why I believed this statement.

I realized that I needed to be clear on what I believed. My job as a leader was not first to make him feel good about this statement but to show why we believed it was biblical and one worth following. Yes, I wanted him to agree – and I wanted him to feel good about it and accept it as worthwhile. But I should have begun with a desire to protect the truth of the statement rather than trying to please him.

If you know what you believe, then you know what to stand up for.

Know Why You Believe it is True.

Not only did I need to believe the statement was one that we should live by, I needed to know why. The more we understand the why of something, the easier it is to stand up for it. When there are certain expectations in our church or organization that we don’t agree with, it is hard to stand up for them. If we believe them, it may help to also know why we believe them to be worth operating by.

Sometimes the “why” can help us explain it to those who are questioning us. If I am convinced of the value of something, I will be more likely to stand up for it instead of trying to downplay it with the hope the person I am speaking with will agree with me.

Know What You Will Do if Someone Disagrees with You.

Not everyone you encounter will agree with you on certain issues. Even the people in your organization, and your friends, will not always see eye-to-eye with you on everything. What then?

Sometimes it is easier to try to please the person, and we end up being wishy-washy, always changing our minds according to whom we are talking with.

Sometimes it is easier to fight for what we believe and stand for, with the risk of losing relationships.

We need to find a way to balance, standing up for what we believe and our desire to be in a good relationship with people. Ideally, we convince our friend to agree with us, or realize they were right. And we have maintained our relationship.

Unfortunately, we will have disagreements where we cannot convince someone to change their mind and agree with us. We need to figure out how to continue to have good relationships with people who see things differently than we do. This will not always be easy. Some relationships will not continue. Even if relationships fall apart, maintain a proper love and respect for the other person. Sometimes we will not be able to maintain our integrity and our relationships at the same time. Then part in as amiable manner as possible.

We will always come across people we disagree with. Let’s ensure we stand up for what we believe even as we value the relationships we have.

Keep looking up,

Andy Wiebe

5 Steps to Maintaining Unity When Confronting Divisive Issues

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We can all do a pretty good job of getting along when everything is going our way. We can enjoy time with people and think they are pretty good friends. Life is good when no one challenges me or my ideas. But what do we do when someone we thought we were on good terms with ends up on the opposite side of an issue?

The church I am presently serving is facing an issue that is fairly divisive. I won’t tell you what the issue is. You can insert your own issue as I address how we are attempting to maintain unity even as we deal with a divisive issue.

  1. Clarify the Issue

Whatever the issue is that you as a church or organization or team are facing, make sure that you clarify the issue. We thought we had been quite clear on the issue, but we realized that even after weeks of talking about it, people were confused. Do everything you can to make sure everyone knows exactly what you are talking about.

I remember a story of three men going into business together. They had rented a building and were setting up their restaurant. And then a problem arose. One of the men started talking about where he wanted the buffet area. A second interrupted him and told him clearly that a buffet was not part of the plan. They were going to have people come to the counter to order and pick up their meals. By now the third man was getting a little agitated. “I thought this was a fish and chips place!” We have to clarify the issue, and sometimes it means talking about it again and again to get down to what the real issue is so effective communication can take place.

2. Gather Supporting Information

For us, this was a decision that would affect some of our bylaws, so we had to make sure people understood what the bylaw was that was affected by the decision we were about to make. It was an issue that we believed had spiritual connotations, so we made sure to provide documents to our membership with scripture verses and explanations of how they spoke into the question at hand. We did some historical checking to see how this situation had been handled in the past. We even contacted our denominational office to get their input.

3. Prayer

We made sure to pray about this event. We encouraged people to pray on their own, we prayed about it in our services, and we prayed about it at leadership meetings. We prayed about it at discussion meetings we had regarding this question. We asked God to give us clarity and unity in the process.

4. Discussion Events

We hosted one formal evening of discussion on the topic. We recognized that there were people on either side of the question. Each side felt they had scriptural backing to why they believed what they believed. We determined not to enter into a debate. We did not want to set up a situation where we caused people to publicly take sides against each other. So we arranged for a time to carefully look at both sides of the issue. We invited people to speak up, but only in a positive way. No one was allowed to speak against an issue, they could only speak for their side. In this way, everyone was given opportunity to speak into the issue without it being against an individual.

As an aside, it was very encouraging to me as we ended that Discussion Evening, that many present stated their commitment to the unity of the church even if the vote did not go their way when decision time came. They were more concerned about protecting unity as one family or body, than about fighting for their point of view!

5. Make a Decision

At some point you have to decide how you will answer the question at hand. Like us, you may want to have a formal vote by the membership. You will need to decide at which level of authority in your church or organization that decision needs to be made. We encouraged our people to vote as their conscience directed after all the discussion and prayer we had. And then, whatever way the vote went, we trusted that God spoke into our situation and moved ahead according to the results of the vote.

Once a decision has been made, it is important to recognize that not everyone will agree with the decision as you move forward. Be alert to situations where people are having a hard time accepting the decision and take time to walk them as they process the results. You may need to meet with some individuals who are slow in processing the results so that you can help them move forward, encouraging them to trust God will continue to walk with us even as we trusted him to guide our decision process.

May God guide you with divisive issues you face. Too often, we become so closely tied to the issue that we would rather cause disunity than lose out on a vote. May God guide you and help you maintain unity as you too work through issues that could divide.

I would love to hear how you have worked through divisive issues and what worked for you. Let me know. Comment or email me.

Keep looking up,

Andy Wiebe

The Main Event: Creating Worship Experiences Your Church Will Love

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I usually write about leadership or spiritual issues. I also do book reviews on books I have read. Today is different – I will give you part of the introduction to a book I recently published. Here it is.

CRAFTING A WORSHIP EXPERIENCE

It is possible to create worship services that your church will hate to miss. Every week pastors and church leaders around the world prepare for the Main Event at their church, hoping it will impact their congregation in some way. Whatever it is called locally, and whatever day it takes place, every church has a Main Event where the whole congregation comes together to worship Jesus and to encourage each other. This is often the key means through which a church disciples their people. Most have other programs as well, but this is the one event that most people attend and engage with. We need to make it the best event it can be. I believe this requires creativity to help the congregation feel more involved and connected to what happens during the service. Churches need to find ways of making their Main Event less of a performance and more of an experience.

Each church has their own expression of worship. These vary greatly from one church to another. Each church has a certain expectation of what will take place and how it will be done. Some are quite somber; some are extremely exuberant. Some are very strict about the time; others are very flexible. Some have a clearly laid out agenda that rarely changes, while others change formats frequently. Some churches have services that are fine-tuned performances, where everything is practiced or even performed by professionals, and the agenda is planned out to the precise minute. In other churches, the agenda is loosely put together. They may start late and run late, but no one minds. In others, congregations have expectations of when the service has to conclude. In one church I served there was an older couple who just got up and walked out at 12:00, whether the service was done or not.

Though much of a service varies from church to church, most churches share some common characteristics when it comes to their Main Event. Typically, the experience of the congregation is more like that of an audience with very little participation. The congregation is invited to sing along with the worship songs, or maybe participate in responsive readings or prayers when prompted, but in many cases the congregation does little more than sit and watch the performance at the front.

When I was a young pastor in the 90’s, the big push was to have “seeker sensitive” worship services, and it was very effective for some. Seeker services often were designed and performed with a high level of excellence. Some churches hired professional musicians. Others made sure they had only the best speakers. The seeker service was something that people attended to enjoy, a little like going to the opera or even a sporting event, where the audience is there to watch, and maybe cheer occasionally. They may be invited to sing along to some songs but not many, as the emphasis was more on a great performance, than on participatory worship. This was appropriate for the time as there were still many people who had a bit of a church background and were just looking for something “better,” or more “real.” They were truly “seeking.” While many people came to know Jesus through this style of worship service, times have changed where people are looking for an experience and not just a performance.

Experiential Worship

I believe the time has come for us to move to a more experiential worship event. Churches need to find ways to invite people to participate in the worship service. This may mean including more volunteers in the actual creation and leadership of the event instead of just staff, or it may mean finding ways to invite the congregation to participate more during the event.

Those who are entrusted with the task of creating meaningful worship experiences need to realize that the next generation wants to be more involved in the service. Gary Collins, shares some research about the values of the younger emerging generation, and I believe what he says has great impact for churches and pastors as they craft the weekly Main Event in a way that will reach the next generation. Here are a few of his key concepts to consider:

  • Values and experiences are more important than vision casting and reaching goals;
  • Images and stories are more valued than words and facts;
  • Active participation and ownership are preferred over passive submission to authority and professional expertise; and
  • Spirituality is valued, religion is not.[i]

It is time to evaluate why we create our worship services the way we do. It is time we determine to find ways of inviting people to enter into the whole worship experience from start to finish. Young people are less impressed with excellence than previous generations were. They would rather see authenticity and be invited to participate in the experience. I want to help you create participatory and multisensory worship experiences.

If you are looking for ways to invite your congregation into an experience every worship service, then you are in the right place. This book will encourage you to create your service in such a way that those in attendance feel they are part of what is going on instead of watching a performance. Each chapter will look at one specific aspect of a worship service. We will look at how to invite more participation where those in attendance are invited to an experience they can engage with.

When I arrived as a new pastor at one church, I discovered that the church had used the same general service agenda for the last five years with little or no change. I, personally, have a hard time with that. While there may be something comforting about knowing exactly what to expect and when, I love to be creative, and as their pastor, wanted to give them some variety. This desire to be creative impacts my leadership style so much so, that at a different church, a senior commented, “Andy, I never know what to expect when I show up on Sunday.” He meant it as a compliment. He liked the variety. It wasn’t that every Sunday was extremely different, but no two Sundays were the same. I changed the order of service most Sundays. Sometimes the sermon would be earlier in the service, or we would change the number of worship songs. My goal was to allow the theme of the sermon to guide how best to create each service. The idea was to craft each Sunday’s service around a specific text and theme, and to communicate that theme in creative and interactive ways.

I remember taking our two daughters to a creative and interactive experience when they were young; it was a football game. The team ownership had realized that even a football game had to have a larger experience. Our girls were thrilled to watch the mascot. If you were fortunate, you could catch one of the plush footballs they threw up into the stands when the team scored. Cheerleaders were dancing and jumping, some being thrown in the air. Young men and women were running up and down the stairs offering all kinds of drinks, food, and candy. This was an experience beyond just the football game. If you were not a true fan and were just there with family members who were, you could still have an enjoyable experience…

To purchase The Main Event, click here.

[i] Gary R. Collins, Christian Coaching: Helping Others Turn Potential into Reality (Colorado Springs, CO.: Navpress, 2002), 323.

Make It Easy For People To Do What You Want

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I was shocked when I attended church this Sunday. I get an occasional Sunday off so I get to take in a service at a church I am not leading. It was a great Sunday with good worship, and the commissioning of a new Lead Pastor. But one thing was missing: the offering. There was no offering received as part of the service. There may have been some information regarding giving on the slide announcements that were playing prior to the service, but I didn’t notice them. On the way out I did notice that there was a “giving station” on the wall. There may have been a few. I don’t know what you would do at the station but it must have been a way to give financially to the church.

Now, you may be wondering why I was shocked, and why I would make such a big deal about this. Here’s why.

First, I know that the church is struggling financially, and had to let a few staff members to in recent months because they couldn’t afford them.

Second, giving of our tithes and offerings to God and the work of his kingdom on earth is part of what following Jesus looks like. It is part of discipleship.

Third, if we want people to do something, we need to make it as easy as possible. Do you want to have your congregation learn how to give back to God, trusting Him to provide all their needs with the remaining money they still have? Then make it easy for them to do so.

We need to make it easy for people to do what we want them to do, whether we are leading an organization or leading a church. Whatever you want your team to do, make it clear and easy to do.

As we entered 2023, I encouraged our church to read the Bible, every day. In fact, I encouraged them to read the whole Bible this year. I printed four different Bible Reading Guides that followed different reading strategies from reading straight through the Bible from beginning to end or jumping around to different topics. I was hoping that at least one of these methods may appeal to people who had never read the whole Bible. Each Guide was a different color, and we included a lengthy description of each guide in the Sunday bulletin, with descriptions in the color of the Guide. I announced that these Guides were available, for four weeks in a row, continually reminding the congregation to choose their plan and begin reading. We placed the guides in a display at the information table everyone walks by every Sunday, making it easy to grab one on the way in to the service or on the way out. We did everything we could to make it as easy for people to choose a reading plan as possible.

As for the way we take up the offering, we do a few things to make it simple and clear how and why we do it. We have a clear step by step direction in the bulletin as to the various ways people can give, including online and in person in the service. We place offering envelopes on the chairs so when people come in for the service, not only is it easy to find an envelope to put their offering in, by prominently displaying these envelopes, it is a reminder that we value their financial gifts to the church. We always include a time in the service when we pass a basket and invite members to drop their financial gift in the basket as it goes by. Just before we pass the basket, we take a moment to talk about why we give and how we do it, thanking everyone for their faithful and willing giving. We pray, inviting God to bless the offering for His work. The whole process doesn’t take long, but it shows we value that part of discipleship and want to include it in our worship service.

As you consider an aspect of your organization or church where you want people to take a certain action, think about how to make it as simple as possible. Explain the purpose and instructions for the activity in multiple ways so it is accessible, and provide materials and time to complete the task. If you want people to fill in a certain form, begin by clearly explaining what is expected in an accessible medium. It may be a public announcement, an email, or text, or even a phone call. It may be a combination of these along with a clear statement explaining each step. Along with the direction, provide a designated time and deadline for completing the task. For example, if it is an evaluation of an event, give the participants time right after the event, or a few minutes the next office day after the event. Make sure that everyone has access to the correct form in a format that is as easy to access as possible – providing each person their own copy (and even a pen) is the most effective for ensuring they will complete it. Do whatever you can to make completing the desired task easy to do.

We all have expectations of our congregation or our team. Let’s do the work to make sure that it is as simple as possible for them to meet your expectations.

Keep looking up,

Andy Wiebe