Planning

Make It Easy For People To Do What You Want

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I was shocked when I attended church this Sunday. I get an occasional Sunday off so I get to take in a service at a church I am not leading. It was a great Sunday with good worship, and the commissioning of a new Lead Pastor. But one thing was missing: the offering. There was no offering received as part of the service. There may have been some information regarding giving on the slide announcements that were playing prior to the service, but I didn’t notice them. On the way out I did notice that there was a “giving station” on the wall. There may have been a few. I don’t know what you would do at the station but it must have been a way to give financially to the church.

Now, you may be wondering why I was shocked, and why I would make such a big deal about this. Here’s why.

First, I know that the church is struggling financially, and had to let a few staff members to in recent months because they couldn’t afford them.

Second, giving of our tithes and offerings to God and the work of his kingdom on earth is part of what following Jesus looks like. It is part of discipleship.

Third, if we want people to do something, we need to make it as easy as possible. Do you want to have your congregation learn how to give back to God, trusting Him to provide all their needs with the remaining money they still have? Then make it easy for them to do so.

We need to make it easy for people to do what we want them to do, whether we are leading an organization or leading a church. Whatever you want your team to do, make it clear and easy to do.

As we entered 2023, I encouraged our church to read the Bible, every day. In fact, I encouraged them to read the whole Bible this year. I printed four different Bible Reading Guides that followed different reading strategies from reading straight through the Bible from beginning to end or jumping around to different topics. I was hoping that at least one of these methods may appeal to people who had never read the whole Bible. Each Guide was a different color, and we included a lengthy description of each guide in the Sunday bulletin, with descriptions in the color of the Guide. I announced that these Guides were available, for four weeks in a row, continually reminding the congregation to choose their plan and begin reading. We placed the guides in a display at the information table everyone walks by every Sunday, making it easy to grab one on the way in to the service or on the way out. We did everything we could to make it as easy for people to choose a reading plan as possible.

As for the way we take up the offering, we do a few things to make it simple and clear how and why we do it. We have a clear step by step direction in the bulletin as to the various ways people can give, including online and in person in the service. We place offering envelopes on the chairs so when people come in for the service, not only is it easy to find an envelope to put their offering in, by prominently displaying these envelopes, it is a reminder that we value their financial gifts to the church. We always include a time in the service when we pass a basket and invite members to drop their financial gift in the basket as it goes by. Just before we pass the basket, we take a moment to talk about why we give and how we do it, thanking everyone for their faithful and willing giving. We pray, inviting God to bless the offering for His work. The whole process doesn’t take long, but it shows we value that part of discipleship and want to include it in our worship service.

As you consider an aspect of your organization or church where you want people to take a certain action, think about how to make it as simple as possible. Explain the purpose and instructions for the activity in multiple ways so it is accessible, and provide materials and time to complete the task. If you want people to fill in a certain form, begin by clearly explaining what is expected in an accessible medium. It may be a public announcement, an email, or text, or even a phone call. It may be a combination of these along with a clear statement explaining each step. Along with the direction, provide a designated time and deadline for completing the task. For example, if it is an evaluation of an event, give the participants time right after the event, or a few minutes the next office day after the event. Make sure that everyone has access to the correct form in a format that is as easy to access as possible – providing each person their own copy (and even a pen) is the most effective for ensuring they will complete it. Do whatever you can to make completing the desired task easy to do.

We all have expectations of our congregation or our team. Let’s do the work to make sure that it is as simple as possible for them to meet your expectations.

Keep looking up,

Andy Wiebe

Here Comes 2023, Are You Ready?

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Here comes 2023. Is this the year for you?

Maybe this is the year where you take proactive steps to reach personal goals (or other goals). You want to do better and do more. I have personally benefited from using a Full Focus Planner from Michael Hyatt and his team. It guides the user through how to set goals for the year that you can break down to steps for each month and each week. Their site has helpful tools to guide your goal setting and strategic planning.

Let me suggest a few goals to pursue in your personal life and then some for your church as well.

Personal

We can set goals in our life in the domains of intellectual, emotional, relational, spiritual, vocational, and on and on. Whatever area of your life you want to grow in deserves a meaningful goal along with a strategy of how to reach that goal.

Could this be the year that you achieve goals you have been thinking about for a while?

One of my goals each year is to read the whole Bible. If you want to get to know God better, you might set a goal of reading the Bible in a year. There are several different reading plans available that help you know exactly how much to read each day in order to read all of the Bible in the 365 days of next year. Find a plan that works or check here.

Are you in need of some growth in the relational aspect of your life? Many people are lonely with few friends. Why not find a way to grow some new friendships. Join a club or a small group at your church. Set a goal of connecting with a few new people to see if some of them become good friends.

Are you looking to grow yourself as a leader? You could make a gool of reading a certain number of books on leadership, or look for a coach to help you process your next steps. A coach may help you sort out areas you want to work on and how to set a plan to do so.

Church

As a pastor, I am always looking for ways to improve what our church is doing and how I as the leader can help us move toward certain goals.

Maybe this is the year you ask someone to help your or your church pursue your God-given dreams. As a pastor or church leader, you have a heart for your church. You wish you could guide the church forward in a significant and organized way. A church assessment might be one way to do this, where a coach assesses your church and gives you a final report with clear ideas of possible next steps.

Maybe this is the year that you and your creative worship planning team become more intentional about planning transformational services. You want your Sunday services to have a greater impact but aren’t quite sure where to start. I would love to walk your worship planning through a process which will guide you in creating transformational and meaningful services your people will love.

I encourage you to find ways to continue to grow as a person and as a follower of Jesus Christ. If you would like to pursue personal growth with a coach, reach out to me. Develop a plan today that will help you to grow this year.

Keep looking up

Andy Wiebe

4 Documents That Keep You Organized

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I am leading a church through a transition period right now. One area of my focus is helping the church become more organized. Some churches are afraid that the more organized they become, the more the church resembles a business. That fear is founded in the idea that if a church becomes businesslike it loses its role as a church. But an organized church will run more efficiently and be more effective. Let me suggest four documents that will help the church become more organized and move you toward your full potential.

  1. Bylaws

Every organization must have a written document that guides their practices. Even when a denomination has a constitution, the local church still needs to have their own bylaws that give clarity to how they will function. This document directs how membership works, who can become a member, and what benefits and responsibilities members have. It clarifies how the leadership board is formed, including who is eligible for board roles and how they will be selected. Church Bylaws should include their Statement of Faith so everyone knows what their key beliefs are.

The bylaws should not include things that may change from time to time. Bylaws need to be reviewed regularly but should not be changed lightly. Instead, practices that may change from time to time can be included in a policy manual.

2. Policies

Every organization needs policies on how to handle things as small as who gets keys to the building and as complicated as how facility rentals work. Policies guide leadership in knowing how to address situations without requiring a unique decision every time when faced with a similar issue. For example, instead of addressing every request for a key separately, policies are established which can guide every distribution of keys without another board vote needed. This creates efficiency for both the leadership and church members in that each person should know what is required of them and the correct process for achieving their desired outcomes.

Further, a policy manual reduces the amount of decisions made at the leadership level because everyone can check the policy for how to handle situations that come up.

3. Job Descriptions

Many churches are lacking in providing good job descriptions. One church I served never even had a job description for their Lead Pastor – me. Good job descriptions give direction and hold people accountable. A good job description outlines the basic responsibilities that a person must meet to fulfill their role. This gives a board criteria to evaluate the individual’s efforts and keep them accountable to.

The latest job descriptions we were working through were for the Welcome Team at church. We established clear job descriptions for the Greeters, the Ushers, and the Coffee Crew. We even had one specific to the Head Usher who would captain the team on Sunday morning and cover a few extra responsibilities. Now, as we recruit people to these roles, each person will know exactly what we are asking of them.

Job descriptions need to include the job title, who the person will be responsible to and who will be responsible to them. It needs to list the qualifications for someone to step into this role as well as a list of responsibilities of the job. It is helpful to also determine a term, so everyone knows when this role is complete.

Job descriptions help identify and organize roles within an organization, which is valuable for ensuring everything that needs to be done.

4. Systems

This is something that many organizations, churches included, never even think of. It is helpful to have systems in place. These are basically a step-by-step instruction how to handle certain situations.

For example, a Welcome Team may have a system that guides them how to get contact information from new guests and how to pass that information on to the right people who will then follow up in some way.

The clearer the system is, the more likely it will be followed.

We all benefit when things become more organized. What documents have you found to be helpful for your organization or church?

I hope you have these documents in place. Let me know if you would like help developing these for your organization.

Keep looking up,

Andy Wiebe

8 Ideas to Keep Joy in Your Board Meetings!

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Many pastors and church leaders see board meetings as a necessary evil. It’s a meeting that has to happen once a month, so I will just endure every boring moment of it and get back to the real things of leading a church or organization.

I’m on the other side of the equation. I like my job and am serving in my calling, and so I enjoy board meetings and look forward to meeting together with key decision makers as we guide our church to a better future. This is the one time a month that you get to interact with the people who help you make the best decisions and look after the big picture of the church or organization you lead.

Here are a few ideas I rely on to make board meetings times of joy.

  1. Have the right attitude.

Some of us are naturally more interested in meetings than others. It might help to remind us that this is the group of people most invested in us leading well and moving the church forward. This is a time to look at the big picture of the organization and people that God has called you to lead, and entrusted to your care. What a privilege and what a responsibility! Prepare for your board meeting with an attitude of expectancy, as you seek to hear from God together.

2. Plan it.

Do not show up to a board meeting, whether you are chairing it or participating in it, without preparing yourself to be aware and ready for what will be discussed and decided. If you are participating, review materials that have been provided in advance. If you are leading, make sure you create a clear agenda and distribute it to each participant. Think through, even pray through, the agenda. Identify what needs to be discussed at this meeting, and what could instead be addressed in an email or a one-on-one conversation. The agenda will also remind you of remaining items left from previous meetings and identify how the success of the meeting will be measured. I sometimes put a suggested time marker for each item so the rest of the board knows if we are on time or starting to spend too much time on a certain issue. With effective planning, the agenda can even include an end time.

Sometimes the joy is drained out of board members because meetings drag on and on with no clear idea of when you will be done.

3. Provide information in advance.

Make sure that all pertinent information is sent out to the board members at least a few days before the meeting. Be clear which items are for information only and what will be discussed. Send minutes, agenda, and reports to everyone so time isn’t wasted reviewing these during the meeting.

4. Personalize your meeting.

Take time to be personable. It’s okay to schedule time to catch up with people and laugh at a story together. Some leaders suggest having everyone share a highlight and something they have been struggling with. The business of a board meeting has to be about people, so make sure the people on the board know they are not just decision-making machines, but appreciated for who they are and what they contribute.

5. Focus on your vision.

When you meet, make sure that you allow your organization’s vision and values guide what you talk about.

It should be a rare occasion to spend time on issues outside of your vision. If your vision is compelling and you are seeing progress, then it will be exciting to talk about what is going well. If things are not going well, then take some time to pray and ask God to give you creative solutions how to move forward.

6. Celebrate what is going well.

Celebrate something every meeting! Celebrations help add joy. Do whatever you want. Get everyone up to do a “happy dance” or high five each other. Maybe you bring in a cake and balloons. At minimum, recognize the wins and celebrate what God has accomplished through your efforts. And before you move on, determine if there is anything that can be done to continue to build on those wins.

7. Prayerfully plan how to address what is not going well.

Often there are things in your church or organization that are not going well. As a board, you need to decide how to respond to those challenges. Ask God to help you determine if there needs to be some tweaking or a complete re-think. Sometimes a small change can make a big improvement. Sometimes it may mean personnel changes or adjustments to processes.

8. Always look ahead.

Your meeting should leave you excited about what is next. Your vision should continue to compel you to move ahead. I hope you can leave each meeting motivated and encouraged to keep going. Ask God to continue to give you clear direction as you move forward.

Joy comes from knowing you are doing what God has called you to, seeing God at work in what has gone well, and prayerfully anticipating what God will do next as you move ahead together!

I hope you have great joy in your board meetings.

Keep looking up,

Andy

Leading Well When the Unexpected Happens!

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We think we have a lot more control on things than we really do. We plan and prepare, but there are many things out of our control. We cannot control the weather, so it is not really all that unexpected when a picnic gets rained out. We cannot control people so it should not surprise us that people do things we hoped they wouldn’t, or don’t do things we wish they would.

Parents have hopes for their children but children choose their own paths. Business owners have dreams for their business but sometimes the market has more influence on how well they do than anything they could prepare. You plan for a big event only to have a small crowd because there were other more interesting things to do.

Most people like to be optimistic. We have to be if we want to make plans or develop anything. We have to believe that things well go well and get better. Reality sometimes chips away at that optimism.

So, what can we do when the unexpected happens?

  1. Pray

Too often we think that we need to find our way through a situation. We have worked hard on a project and want it to go well, so when the unexpected happens we feel that we need to come up with the solution. Instead, we need to remember that God is greater than any problems we come across. And God is never surprised. When challenges surprise us, why not go to God with them?

God will help you through it. He may give you an answer to quickly figure out a solution. He may give you strength as you struggle to find answers and push your way through. But God wants to be part of our lives. And if we are dedicated to serving God, then all that we do in some way should help to build God’s kingdom. If that is our goal, then the God of that kingdom would probably want to help us find our way through.

Remember to Pray.

2. Manage your Responses

An emotional response to the unexpected is not unusual, but obviously not very helpful. If we respond in a negative way to something that surprised us in a negative way, we are only compounding the problem. That is not going to help save the situation or fix what went wrong. Unfortunately, this is my natural response when a car darts in front of me in traffic. Maybe some of you can relate?

If we have enough bad unexpected things happen, when we get to that tipping point or that final straw that breaks the camel’s back, some of us give up. Whatever we were trying to do may just seem like too big of a task if too many unexpected things interfere.

Often it is our emotions that drag us down. We need to find a way to manage our emotions and push on.

3. Determine to Persevere

Some of us are resilient and continue to push ahead, looking for ways to overcome unexpected challenges. While some give up, others find a way through. Don’t immediately let the unexpected stop you from what you were planning to do. If your pursuit is of any value to you, then determine to find your way through.

These first three actions quickly lead you to the fourth one.

4. Triage the Situation

Good leaders will learn to assess the situation quickly and prioritize the needed response. When you go to the Emergency Room at the hospital, you are first taken to triage, where they assess your level of need so they can make sure that the greatest need is served first.

When the unexpected happens, you need to be able to determine the correct response by assessing if the unexpected situation needs to be dealt with first before going on with your plans.

For example, if you are planning a wedding and the hall floods on the week of your special day, you need to determine if the flooding can be dealt with or a new hall needs to be booked. This may take priority for the moment while you put aside the planning of the rehearsal to deal with the unexpected. In the same way, when something unexpected comes up at work or in your personal life, assess the situation to determine where to focus your attention for the best result.

5. Plan the Solution

Once you have triaged to identify your priorities, use that list to guide you through to a resolution. Figure out who can deal with which part of the problem and who can continue to work on the original project. Maybe part of the solution is to shut down your project or event for now and figure out how to reschedule with more planning in the future.

6. Delegate or Recruit Help

The unexpected often means that your time and resources are disappearing more quickly than you had planned. Can you hand off some of the responsibilities either in addressing the unexpected challenges or in the original project? Find someone who can step in to help. Don’t feel that you have to be limited to your abilities or that of your present team.

7. Pray and Trust God to Intervene

Continue to pray throughout the process. If you are a Christian leader, you have access to the God of Heaven. Our creative, miracle-working God can help us when we feel completely overwhelmed. I like seeing where God steps in and does the unexpected. I was just reading in 2 Kings 3 where the kings of Judah, Israel, and Edom were facing an army of Moabites. They thought they were hopelessly defeated, but then God stepped in. Water ran into the valley and onto the plains. The morning sun made it look like blood.

But when they got up the next morning, the sun was shining across the water, making it appear red to the Moabites—like blood. “It’s blood!” the Moabites exclaimed. “The three armies must have attacked and killed each other! Let’s go, men of Moab, and collect the plunder!”

But when the Moabites arrived at the Israelite camp, the army of Israel rushed out and attacked them until they turned and ran. The army of Israel chased them into the land of Moab, destroying everything as they went. (2 Kings 3: 23-24)

God can do the unexpected. Leading well when the unexpected happens depends to a large extent on how much you depend on God.

Keep looking up,

Andy

How to Set Plans that Work

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“The best laid plans of mice and men oft go awry,” goes the saying. I like dreaming and planning. I like looking ahead and doing strategic planning with churches. I get excited about the possibilities of what could happen if things worked out right. The problem is, many good plans do not bear the fruit we had hoped. So how can you set plans that will not fail?

“The best laid plans of mice and men oft go awry.”

John Steinbeck

In James 4:14-15 it says, “How do you know what your life will be like tomorrow? Your life is like the morning fog—it’s here a little while, then it’s gone. What you ought to say is, ‘If the Lord wants us to, we will live and do this or that.’” 

James reminds his readers that no one knows what tomorrow brings. We can do all kinds of planning and scheming and base it all on good research, but in the end, no one knows what will really happen. There are always many unknowns that we cannot prepare for. We can do our best, and often plans work out, but not always. The only one who knows what tomorrow will bring is the Lord God.

God is not bound by time, so He knows what will happen tomorrow and the next day, and the next year. So as events happen, He is not surprised. Maybe we need to ask Him to help us make plans that match His for us.

In Jeremiah 1: 4-5, we read:

4 The Lord gave me this message:

5 “I knew you before I formed you in your mother’s womb.
    Before you were born I set you apart
    and appointed you as my prophet to the nations.”

God told Jeremiah that He knew him before he was born, even before he was conceived. That is quite the theological issue to work through at another time, but the point is that God knows us and has plans for us. He had a plan for Jeremiah. He appointed him to be a “prophet to the nations.” Jeremiah didn’t need a career counselor or an aptitude test of some kind to help him discover what he wanted to do with his life. God told him exactly what he should be “when he grew up.”

This morning I was reading in Psalm 138 when I came across a line in verse 8: “The Lord will work out his plans for my life.” The psalmist believes that God has a plan for his life. He trusts that to be true. I felt comforted as I read that verse. My life and my plans are not dependent on my own abilities or lack thereof. If King David is right, and I believe other scriptures agree, then God has a plan for MY life, and a plan for YOUR life.

I don’t think God has every detail of your life planned out in such a way that you need to be constantly afraid that you are making the wrong decision. I don’t think God was disappointed that I chose the Mexican Bean soup at lunch instead of the Butternut Squash soup. And honestly, I don’t know if there is one specific girl for each guy or if God leaves that up to us. What I do know is that God is intimately aware of who you are and who I am. He has plans for us as one person of humanity and plans unique to each of us as an individual.

God’s plan for all humans is that they would come to faith in Jesus and a relationship with God the Father through Him. God wants all people to join him in living in His kingdom here on earth. God desires for all people to join him in the afterlife, in His new kingdom. But I believe he also has plans unique to us. These plans are more like the plans of a coach for each individual player. He puts the player in goal who has been playing that position all his life and is best equipped and prepared for that role. He will probably put the fastest skater and best player on the first line, maybe even at centre. God knows each of us, after all, He created us. Like Jeremiah, God knew you and me before we were even born. He has observed us all our lives. He knows how we are equipped to handle situations we will face in life. And I believe that he has certain roles He wants us to be in.

If I want to make plans that will work out, I had better talk with God about those plans. Whatever the plans, we can talk to God about them as we make them. There is generally good value in involving others on our team in plans we make for organizations we are part of. We can benefit from the input of good friends. Yet the best input is to ask God to help you in the dreaming and planning. Ask Him to guide your thinking. Ask Him to help you get the best research and information to base your planning on. Ask Him to tell you what He wants done. After all, if God has plans for me, I will be better off doing what he has planned.

There are many different steps that experts could suggest as you desire to make plans that work, but if you believe in God, your first step needs to be to check in with Him. Sometimes it takes hard work and effort to accomplish meaningful plans. Again, God is the one who can help you persevere to the end.

You want to make plans that work? Then ask God to guide you in making your plans.

Keep looking up,

Andy Wiebe