We think we have a lot more control on things than we really do. We plan and prepare, but there are many things out of our control. We cannot control the weather, so it is not really all that unexpected when a picnic gets rained out. We cannot control people so it should not surprise us that people do things we hoped they wouldn’t, or don’t do things we wish they would.
Parents have hopes for their children but children choose their own paths. Business owners have dreams for their business but sometimes the market has more influence on how well they do than anything they could prepare. You plan for a big event only to have a small crowd because there were other more interesting things to do.
Most people like to be optimistic. We have to be if we want to make plans or develop anything. We have to believe that things well go well and get better. Reality sometimes chips away at that optimism.
So, what can we do when the unexpected happens?
Too often we think that we need to find our way through a situation. We have worked hard on a project and want it to go well, so when the unexpected happens we feel that we need to come up with the solution. Instead, we need to remember that God is greater than any problems we come across. And God is never surprised. When challenges surprise us, why not go to God with them?
God will help you through it. He may give you an answer to quickly figure out a solution. He may give you strength as you struggle to find answers and push your way through. But God wants to be part of our lives. And if we are dedicated to serving God, then all that we do in some way should help to build God’s kingdom. If that is our goal, then the God of that kingdom would probably want to help us find our way through.
Remember to Pray.
2. Manage your Responses
An emotional response to the unexpected is not unusual, but obviously not very helpful. If we respond in a negative way to something that surprised us in a negative way, we are only compounding the problem. That is not going to help save the situation or fix what went wrong. Unfortunately, this is my natural response when a car darts in front of me in traffic. Maybe some of you can relate?
If we have enough bad unexpected things happen, when we get to that tipping point or that final straw that breaks the camel’s back, some of us give up. Whatever we were trying to do may just seem like too big of a task if too many unexpected things interfere.
Often it is our emotions that drag us down. We need to find a way to manage our emotions and push on.
3. Determine to Persevere
Some of us are resilient and continue to push ahead, looking for ways to overcome unexpected challenges. While some give up, others find a way through. Don’t immediately let the unexpected stop you from what you were planning to do. If your pursuit is of any value to you, then determine to find your way through.
These first three actions quickly lead you to the fourth one.
4. Triage the Situation
Good leaders will learn to assess the situation quickly and prioritize the needed response. When you go to the Emergency Room at the hospital, you are first taken to triage, where they assess your level of need so they can make sure that the greatest need is served first.
When the unexpected happens, you need to be able to determine the correct response by assessing if the unexpected situation needs to be dealt with first before going on with your plans.
For example, if you are planning a wedding and the hall floods on the week of your special day, you need to determine if the flooding can be dealt with or a new hall needs to be booked. This may take priority for the moment while you put aside the planning of the rehearsal to deal with the unexpected. In the same way, when something unexpected comes up at work or in your personal life, assess the situation to determine where to focus your attention for the best result.
5. Plan the Solution
Once you have triaged to identify your priorities, use that list to guide you through to a resolution. Figure out who can deal with which part of the problem and who can continue to work on the original project. Maybe part of the solution is to shut down your project or event for now and figure out how to reschedule with more planning in the future.
6. Delegate or Recruit Help
The unexpected often means that your time and resources are disappearing more quickly than you had planned. Can you hand off some of the responsibilities either in addressing the unexpected challenges or in the original project? Find someone who can step in to help. Don’t feel that you have to be limited to your abilities or that of your present team.
7. Pray and Trust God to Intervene
Continue to pray throughout the process. If you are a Christian leader, you have access to the God of Heaven. Our creative, miracle-working God can help us when we feel completely overwhelmed. I like seeing where God steps in and does the unexpected. I was just reading in 2 Kings 3 where the kings of Judah, Israel, and Edom were facing an army of Moabites. They thought they were hopelessly defeated, but then God stepped in. Water ran into the valley and onto the plains. The morning sun made it look like blood.
But when they got up the next morning, the sun was shining across the water, making it appear red to the Moabites—like blood. “It’s blood!” the Moabites exclaimed. “The three armies must have attacked and killed each other! Let’s go, men of Moab, and collect the plunder!”
But when the Moabites arrived at the Israelite camp, the army of Israel rushed out and attacked them until they turned and ran. The army of Israel chased them into the land of Moab, destroying everything as they went. (2 Kings 3: 23-24)
God can do the unexpected. Leading well when the unexpected happens depends to a large extent on how much you depend on God.
Keep looking up,