Author: thinkingoutsidethetextbox

Turning Vision Into Reality

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My wife and I enjoy spending time in our backyard. Two summers ago, I extended our deck. I had built a small deck, but it just couldn’t accommodate enough people. We began to dream about how we could extend it. My wife asked for a bench swing to be incorporated in it. A vision began to take shape in our minds of what could be, but vision alone accomplishes nothing. I had to develop a strategy that included practical steps, in the right order, to make the vision a reality. I had to determine how much lumber I needed, and how many of the different lengths and sizes. I had to figure out how many screws I needed. I would need chain to hang the swing. Once I had the materials delivered, I needed to work the steps, one at a time. Not being an experienced carpenter, there were a few times I had to sit and think, to evaluate if I was doing things in the right order. I didn’t want to put the decking on only to realize I had missed something underneath. There were also things I hadn’t planned for and learned along the way. I had to put in extra bracing in the frame to ensure the swing would not pull the deck apart when someone was swinging on it.

The end result is an enlarged deck with a bench swing – that actually works!

Many churches have realized the value of a vision. They work hard to develop a dream for their future. They pray, and they discuss, and create a vision of a future they can picture. But now what? While defining a vision can be difficult, it gets even harder as you move to developing a strategy to work towards that vision. This is where churches often fall short. They have a vision but don’t know how to actually achievve it. They lack a strategic plan.

When I work with a church to support their development of a strategic plan, I suggest the following steps and ask these questions along the way:

One: Pray

Pray first, pray during the planning, and pray as you move toward your goals. The church belongs to God so listen to him as you create and implement your strategy. Invite him to do his work in and through your efforts.

Two: Set clear Goals.

What goals can you work towards that will help you accomplish your vision? These goals act as checkpoints on the way to fully reaching your vision, to help make it less overwhelming.

Three: Create Action Steps

For each goal, determine the steps needed to accomplish that goal.

What smaller steps can be taken to move toward that goal? Can that larger goal be broken down into smaller manageable steps?

Are there certain steps that need to be accomplished before others?

Four: Assign Resources

This is primarily about people and finances.

Who needs to be assigned to this goal, or specific steps along the way?

Who needs to be in on decisions affecting these steps?

How much money is required for each step?

Will this be funded from a fund already in place or will fundraising be required?

Five: Establish a Timeline

What order do these steps need to be in? Determine a timeline, along with completion dates.

When will you start each step? When will you finish each step?

Six: Evaluate, Adjust, and Keep Going.

When it seems you are nearing the achievement of your goals, take time to evaluate to ensure you accomplished what you needed or if any readjustment or reworking of the strategy is needed.

If you want to see your vision becoming a reality, it is important to do the difficult work of creating a strategic plan and sticking to it. So, church leaders, I hope you have a vision for your church. Take the time to develop a strategy to help you move forward to achieving it.

Keep looking up,

Andy Wiebe

Leading a Small Group with Discipleship in Mind

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Much has been written about small groups as a valuable way to help believers grow. Churches often have unique names for their small groups depending on the priority of the group. Regardless of what these groups are called, churches that have small groups have an opportunity to disciple those in each group. As a leader, you can use your regular meetings to point everyone to Jesus again and again. This applies whether it is a task small group, friendship small group, or a Bible study small group. Here are a few suggestions for leading your small group with discipleship in mind.

  1. Pray together. Always take time to pray, even if it is just a brief time. Some members of your group may not typically pray in their day-to-day lives or may feel awkward or unfamiliar with praying. By leading in prayer, they see prayer modeled and may then learn how to pray themselves. So prayer will be an opportunity to bring requests to God as well as disciple people in how to pray.
  • Teach your small group to pray. Beyond modeling, you can show your group how to use prayers in the Bible as examples of how they can pray. You could start with the Lord’s Prayer, but there are many other prayers, especially in Paul’s letter and in the Psalms, which could be great examples for the amateur pray-er.
  • Read Scripture. Even if your group is not a Bible study group, you can still take time to read a few verses of scripture. This may be all the scripture some members read or hear that day. Remind them that God speaks to everyday situations. Even if your group is a task group that gathers to accomplish a certain purpose, such as a worship team that meets to practice for Sunday’s service, take time to read from God’s Word. If you are putting discipleship as a priority, then it is always appropriate to read scripture and pray.
  • Get personal. Sometimes we are so focused on the goal of the group, that we forget that we are all people who long for connection. We want to be noticed. We want people to express interest in our lives and concern for our well-being. Sometimes, in a Bible study, we jump so quickly to the Scriptures that we don’t notice that some members of the group are hurting, and others are excited about life and both want and need to share with someone. Take time to share something personal every time so you get to know each other and find ways of encouraging those who need it.
  • Teach something new. I used to think that discipleship only included teaching and equipping believers in “spiritual” things, yet discipleship can be very practical. A music small group may appreciate learning a new song, or a new creative way to engage their audience. A Bible study group may enjoy learning a new Bible Study method that helps them engage with scripture in a new way. Get creative, but look for ways to teach something new.
  •  Equip your small group. While this is connected to teaching something new, this specifically focuses on helping your group members improve a skill or grow in faith disciplines. The goal might be developing new Bible study methods that enable your members to move beyond just reading scripture to interacting and studying it. Maybe you can equip them in something practical such as how to buy a new Bible, how to make friends with their neighbour, or how to lead a small group so new leaders are raised up regularly.
  • Encourage your small group to consider God’s purpose for them. No matter what kind of group you lead, the believers in that group need to recognize that God has a purpose for them. Point them to scriptures that talk about loving God and loving others. Encourage them to try new things and see how God uses them. Encourage them to ask God about their purpose and then to live into it boldly.

No matter what kind of small group you lead in your church, each member needs to grow in their faith. Lead in such a way that they are discipled in the process.

Keep looking up,

Andy Wiebe

Make Prayer a Priority

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We have the incredible opportunity to talk with our Heavenly Father regularly. 1 John 5:14 tells us: “This is the confidence we have in approaching God: that if we ask anything according to his will, he hears us.” We can come to God in prayer, not afraid of him, not afraid we are intruding on his time, or worried that what we are asking is too trivial for him to care about. As pastors, we need to help the members of our church know they can talk to God in prayer too, and often.

Personal Prayer
It begins with the pastor’s prayer life. If you are not praying, it will be difficult to lead your congregation in prayer, You need to lead by going ahead. You need to talk with God often – not just because you are a pastor, but because you are a follower of Jesus. Have a conversation with him. Expect him to answer your prayers. Talk to him about your own spiritual life. Talk to him about your family. Pray for your church members by name. Use a prayer list to help you pray for everyone. Pray for specific aspects of their lives.

Implement practices that will help you improve your praying. Schedule a regular time daily for prayer. Read books on prayer. Read the prayers of the Bible. Equip yourself so that you can equip others.

Hands of a man praying in solitude with his Bible.

Corporate Prayer

Make sure that your church is a “house of prayer.” Include prayer in any meetings you have. Make sure you pray in your services. I attended a church once where the sermon was on prayer and the only prayer in the service was a quick wrap-up after the sermon. That is not good. Yes, we need to read scripture, and we need to worship in song, but we also need to pray.

Schedule prayer events for the church throughout the week. Plan regular prayer meetings. If you have small groups, ensure that the groups are taking time for prayer. You could even give them a guide or a list of things to pray for each week or each month. The “prayer chain” has been replaced in many churches with more updated options, but find an app that works for your church where you can share prayer requests with the whole church quickly, calling on everyone to pray for certain needs.

Special Prayer Opportunities

It is good to plan special prayer events or focuses throughout the year. I have often invited the church to a “3-week prayer” focus on a certain theme or topic, providing a guide which includes a few verses of scripture and prayer requests to pray.

Setting aside a “day of prayer” can be a good way to focus the church on prayer all day for one day. Invite people to come pray together at the church early in the morning before they go to work. Invite people to connect to an online prayer event over the lunch hour. Have a special prayer service in the evening. Send out hourly prayer reminders and encouragements to keep people praying.

In one church, we did an all-night “prayer vigil” open to all teens and adults. We began with a Saturday evening prayer service. People signed up to pray for an hour. Some people came on their own, some came as a group. One group in the middle of the night was three teen girls. One group early in the morning was dads and their sons. People could choose to follow guides prepared for them to read and pray through. Then, Sunday morning, we had a Celebration Service where we worshipped God, and people shared some of what they had experienced and heard from God!!

Let’s remember that we have a God who loves us and wants to have a regular conversation with us. We can go to him with anything and anytime. And, Pastors, let’s make sure we help our church to pray too.

Keep looking up,

Andy Wiebe

Pastors Are Doing Too Much!

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Pastors do a large part of what is required in the work of most churches; after all, that is their role. And pastors are quick to take on duties that are not part of their responsibility. Pastors face the temptation to do too much. They often do more than their job description asks of them, doing things that others in the church could do.

As time passes, pastors slowly add more tasks to their plate thinking it’s easier to take on one more duty than to find someone else to do the job, especially if they need to be trained to do it. Rather than train a volunteer to design and print the weekly bulletin, the pastor takes it on. After all, “it’s only going to take about an hour.” Rather than finding someone else to look after locking up on Sunday, the pastor just does it. Slowly, the pastor does more and more of what someone else in the church could be doing. And, in a sense, without realizing it, pastors are hoarding the work of the ministry.

A few churches that I have heard from that saw value in the time they had between pastors alluded to this tendency. They found the transition period was good for their church because when the pastor left, more people in the congregation felt the freedom to step up and serve.

Churches in transition may see new opportunities for people to serve in those extra duties that the pastor took on that were outside of his role. As they look for people to serve, new people are stepping up and getting involved. The work is shared with more people, and there is a greater sense of everyone playing a part.

Pastors, we need to delegate. This is discipleship. This is mentoring. This is equipping. When we show a volunteer how to lock up or do the bulletin, we are equipping them with information and skills they did not have and were not using before. When we train a volunteer to manage the prayer chain, we disciple them, helping them to be part of the prayer ministry. When we train others to lead small groups, we are discipling.

And the things you have heard me say in the presence of many witnesses entrust to reliable people who will also be qualified to teach others.

2 Timothy 2:2 (NIV)

It is too easy for pastors to think that discipleship is only about spiritual things or helping people learn to share their faith. Pastors need to recognize that discipleship is about other parts of the Christian life too, the practical ways that people can learn to contribute to the work of the church and the expansion of God’s kingdom. Discipleship includes training someone to be an usher or training a new sound person. It includes training people to be good greeters.

Pastors have the responsibility of equipping their members for acts of service. In Ephesians 4:11-13, the Apostle Paul stated the roles of church leadership: “to equip his people for works of service, so that the body of Christ may be built up.” Pastors must equip members to serve, so hand off some of the responsibilities you have been carrying.

Pastors, let’s not take on roles in the church that the Holy Spirit has gifted others to do. The Holy Spirit gives spiritual gifts to every believer in the church. Help each member find their areas of gifting and release them to serve, even if it means a little extra effort on our part to equip and disciple them.

Keep looking up,

Andy Wiebe

When Pastoral Care is Unnatural for You

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I get excited about many parts of church leadership. I love to work on vision and strategy and even bylaws, and the constitution. I enjoy preparing and preaching sermons or teaching lessons, but I am not naturally aware of people’s needs. I don’t mind spending time with people, in fact, I enjoy it when I do, but caring for people is not readily on my mind. My mind is quick to look at how to plan, lead, and direct, but I need help and reminders to slow down and be with people. Maybe some of you can relate? If so, some of the following ideas might help both you and me.

Listen for the needs people express.

This is so straightforward that it hardly seems worth mentioning, yet I don’t always do this well. When people have conversations with me, I may stop and pray for them right there if they mention a need, but I often forget to check in later to see how things went.

Sometimes you hear people raising a prayer request in a group. The other day I heard someone ask for prayer for a test she had to undergo. That was a great opportunity for me to make a note somewhere to check in on her later. If someone makes a worry known, they likely want people to be aware and take notice. This might be a great time to arrange a coffee or make an appointment to meet with them and care for them.

Follow up on cues others notice.

Recently, I was meeting with a Transition Team at a church, going through the church’s Health and Vision Assessment we had just completed together. There were many encouraging and helpful responses from the congregation, but there was one person who consistently answered negatively. I didn’t pay too much attention. I thought he may just be a more thorough person and generally critical, yet a few on the team suggested he may need a visit from me. I hadn’t even considered that but agreed to their suggestion. I met with him and he seemed glad and was very willing to talk. He even indicated that he signed his name to the assessment in hopes someone would meet with him. We had a great conversation. I’m not sure we resolved anything, but he did appreciate the opportunity to be heard. Be alert to other cues that a person needs some attention.

Pause and evaluate the day in light of people.

It might be helpful to stop at one point in your day to think and pray through your interactions of the day, asking God to point out anyone who needs a call, a text, or a visit. You could do this at the beginning of your day, asking God to point out who from yesterday needs your care today. Or you might choose to do this at the end of your day, reflecting on the day that was, and planning how you might connect with people who come to mind.

If this is difficult, it can be helpful to keep a checklist on your desk with questions to prompt you to reflect on your daily interactions. Some questions could include:

  • Who has medical needs that are weighing on them?
  • Who expressed a specific need today?
  • Who is dealing with concerns in their marriage or family?
  • Who is leading or serving in a ministry and needs encouragement?
  • Who is dealing with depression and could use a personal connection?
  • Who has someone else suggested needs care?
  • Who has been absent from church for a while?
  • Who has the potential for greater leadership responsibilities and could use a conversation to discuss the possibilities of this?
  • Who has exciting news personally or in their family that you could celebrate with them?
PASTORAL CARE CHECKLISTDownload

Pastoral care is an important aspect of effective leadership, but it doesn’t always come naturaly. If you are like me in this way, I hope this post encourages you to adopt some of my suggestions or find methods of your own to help you notice ways you can better care for those you lead.

May your ability to notice people who need care expand as you are intentional about it.

Keep looking up,

Andy Wiebe

Don’t Just Examine the Bread!

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So the Israelites examined their food, but they did not consult the Lord.

Joshua 9:14 (New Living Translation)

Christian leaders need to recognize the importance of not accepting everything at face value. It is important that we do the work of evaluating the latest teaching. Even if the speaker or author or podcast host has a good reputation, we must do the work of determining if what they are saying and presenting and teaching is the truth.

Joshua 9 gives us a glimpse into an event in the life of the Israelites as they begin to conquer the Promised Land. They conquered Jericho by walking around it for a whole week and then shouting, bringing the walls down. They conquered Ai next.

After defeating these groups a delegation of strangers showed up on their doorstep. These Gibeonites didn’t live too far away, and heard how God gave them victory against all other people. They were afraid for their lives, so out of self-preservation, they put on a little drama. They wore patched sandals, brought dry and moldy bread, and carried cracking wineskins. They arrive at the Israelite camp looking every bit the faraway people they pretend to be.

The Gibeonites asked for a peace treaty, but the Israelites were clear: if you live nearby “we cannot make a treaty with you” (Joshua 9:7). God told them to conquer all the people. He did not want them to make a treaty with any of the people in the land He is giving them.

In an effort to convince the Israelites that they were from far away, the delegation pointed out the terrible shape of their supplies. And as verse 14 says, “the Israelites examined their food, but they did not consult the Lord.”

Other versions say “they sampled their provisions” or “took some of their provisions.” This can be both a symbol of friendship, as well as a “testing” of the supplies. The Israelites examined the supplies and discovered that they aligned with the story the delegation told. The Israelites felt they had done their “due diligence” and agreed to make a treaty. It is very clear the Israelites did this without consulting the Lord. They believed something and acted on it. They believed a lie and acted by making a treaty.

Only three days later they discover the Gibeonites were neighbours. The Israelites were not impressed, but their leaders convince them they couldn’t destroy the Gibeonites but must honour the treaty. Instead, the Israelites make the Gibeonites do forced labour.

How often do we as leaders think we have done our due diligence because we have in some way vetted what we have been told? Maybe we listen to a speaker and listen to a few other voices and accept what we are hearing at face value. We may do this work, and yet we forget to “consult the Lord” as we accept new ideas or try new ways of doing things.

It may be that the Israelites did not consult the Lord because they were encountering something new. They had seen God do incredible things for them over their history, including conquering Jericho and Ai just recently, but they had not met Gibeonites before, they had never encountered a peace delegation before, and they were still new at this concept of conquering the land God was giving them. Like them, when we encounter something new, we can get caught up in the new experience and forget to consult the Lord.

Instead of following the ways of the Israelites and simply “examining the bread,” we must inquire of the Lord. This should be one of our go-to moves. Ask God, “What do you think about what we have just heard? What do you think of this new idea?” Due diligence for a Christian leader should always include consulting the Lord. Accept new ideas carefully after consulting the Lord. Make new decisions after you have talked to God about them.

Yes, examine the bread, but also consult the Lord.

Keep looking up,

Andy Wiebe

What Your Office Says About You

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What does your office say about who you are or what you value?

When you walk into my office you will be bombarded by my Coca-Cola collection. It began with one unique Coke can years ago, and has expanded a lot over the years. I’m hoping the various cans, bottles, and trinkets show a bit of my human and whimsical side.

You will see picture of my family: my wife and two daughters, at various ages and at various places. A friend of ours drew a picture of my wife and the dog we had at that time, that I treasure. Anyone coming into my office should see that I love my family, and that my family includes my beautiful wife and beautiful daughters.

I have a wooden map of Africa on display, which would give me opportunity to talk to anyone interested about my sister who is a missionary in Zambia, and about a trip I was able to take to be at her wedding.

On the window sill is a small glass award given to me in recognition of 25 years of service as a pastor with the Christian and Missionary Alliance. This tells people that I have been a pastor for a while.

Spread all throughout my office in various shelves and on my desk are books. Anyone looking through my shelves would soon recognize my favorite authors, and favorite themes or topics I like reading about. If they looked closer they would find two books by H. Andy Wiebe. They would realize that I am an author.

My office proudly displays a Tassimo coffee machine, announcing my preference for coffee.

On my desk sits a complete season of six DVD sets of “Corner Gas” in a little case my daughter made for me years ago. People might get a sense of my humor as they see that.

Upon entering my office anyone could see my printer and a paper cutter and hole punch close to hand. I would be able to explain that I love teaching and often build my own booklets to use for boards and churches.

And noticeable to anyone checking out my office would be the number of Bibles on display. I have one shelf full of about twenty Bibles in various sizes and translations. On my desk are another two Bibles which I use most of the time: A New Living Translation Bible and a New International Version Bible. It would be clear that I value the Bible, and hopefully clear from the shape some of them are in, that I read the Bible often.

If someone looked a little closer at my desk, they might find a couple of prayer journals indicating that prayer is important in my life. If they asked, I could explain how I pray and how I long to not only tell God my needs but love to listen to and hear from God.

I would hope that my office reflects a person who loves his family and loves God! I would hope my office would show my love for reading and learning and growing. I hope each person who visits my office sees that I am someone who enjoys life.

What does your office say about you? Would people know something about your values? Would the items in your office give you opportunities to talk with people about what is most important to you?

What does your office say about you?

Keep looking up,

Andy Wiebe

Keeping Your Board Purposeful

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As a pastor, I have spent many evenings around a board table (or plastic folding table), discussing the ministry of the local church with appointed leaders. Each board is different in how the members work together, how they make decisions, and how they attempt to fulfill their role. But how can you, as a board, ensure some basics that will help the board meetings be meaningful and effective?

Do you know why you meet?

Board members do not meet as a church board just because that’s how it has always been, or because the government requires non-profit organizations to have a board. Each board member need to understand what their main purpose is and how they contribute to accomplishing that.

Purpose: A board exists to look after the “big picture” of the church.

This means that you, as a board, need to know the big picture. You need to know the vision of the church, the values and policies and procedures, and how they speak into how the board governs.

This is essential because the board is in place to ensure that the vision, values, policies, and procedures are clearly defined and followed. As a board member you may have been involved in forming these documents or you may arrive after previous members have completed that work. Now each board member needs to understand them clearly so you can help ensure they are fulfilled.

In a church board, much of the work is done by the pastor. If the church is smaller, board members may be involved with the pastor in following through on decision that are made. In larger churches, the board may be more of a policy board entrusting the lead pastor and his staff to do the working out of the decisions. The board sets the policy and entrusts the lead pastor to fulfill what has been decided. He then hands off aspects of that to the rest of the staff to accomplish.

In either case, the board needs to know the guiding documents well enough to know if the decisions they make are in alignment with this guidance and the scope of the board’s mandate. Board members need to know how the guiding principles speak into every decision that is made. These documents are intended to guide the decision making process and keep the board, the pastor, and the church heading in the agreed upon direction.

One aspect boards often forget is their role as “gate keepers” and “protectors.” The board functions as a gate keeper when it makes sure that leadership and the church are not heading in a direction away from what they stand for and believe in. They function as gate keepers when they ensure that vision, values, policies and procedures continue to guide them. As gate keepers, the board must receive regular updates from pastors and ministry leaders to be aware of where these leaders are going and to ensure that it is in the right direction.

A church board needs to also see the importance of its role in protecting the church. This may involve protecting the church from teaching or practices that do not align with what they believe the Bible teaches or what they have agreed upon in their guiding documents. Protection also includes protecting the people of the church from physical and emotional harm. Many churches have clear safety guidelines and practices in place to guide their ministry to children and youth and seniors. Church boards need to ensure they are protecting all who attend, serve, or lead the various ministries of the church.

If you are a board member, remind yourself and your board regularly that everything you do should be about promoting and protecting the big picture of the church. While there are times boards should get involved in day to day activities of the church, they should never relinquish this role of promoting the big picture and protecting the church.

Keep looking up

Andy Wiebe

Ending Well

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Every job you take on will eventually end. It may end when you retire after serving for 29 years like it did for the pastor of the church I am working with right now. The job may end when you are pushed out or let go. The job may end because you have a new opportunity waiting for you. Every job will eventually end, the question is: Will you end well?

When an ending happens on our own terms, like retirement or leaving to pursue another opportunity, our mindset is very different than when we are let go. Our attitude is also affected by how we feel about the people we are leaving behind. If we are not on good terms with most people on our team or in the church we serve, we may not mind leaving; if we are leaving good friends behind it may be bittersweet even if we are leaving on our own terms.

In either case, how do you end well?

Ending well has a lot to do with your attitude. You can choose to be grumpy and make your last days a grumpy experience for all, or you can determine to be cheerful, no matter the circumstances around your leaving.

I recently completed a contract with a church. As the last few weeks were winding down, I determined to make sure I stayed fully engaged right to the end. It was encouraging for people to see. One person even used the words, “We see you are fully engaged and not winding down.” I wanted to give my best. I deliberately planned a workshop for the second last weekend at the church, so I had something specific to work towards.

I encourage you to stay as engaged as possible even as you are nearing the final days. Don’t just coast the last bit but do what you can to encourage those you are leaving behind. No matter the reason for your departure, there will be some people who will greatly miss you. Encourage them as you finish up.

Do your best with every task you are responsible for. Look for ways to hand off any tasks others will be taking over. Make it a smooth transition for them. You don’t want people frustrated with you as you head for the door.

One of the reasons you want to end well is that everything you do is a demonstration of God’s character. You want to point people to Jesus, not leave them frustrated with you. You want to reflect well on the one you say you believe in and follow.

Another reason for ending well, is that everything you do contributes to your own reputation. Don’t burn bridges, you may need them again down the road. I was fired from one church. Over 20 years later they had me come back to be their transition pastor. The people in the church who still remembered me thought well of me and welcomed me back. Who knows what God will do in the years ahead, so end well so you are not destroying relationships that may be beneficial down the road.

End well, for the glory of God, for the good of the church, and for your own good. Protect relationships that you may need and want in the years to come.

Keep looking up,

Andy Wiebe

Good Systems Enable Good Work

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We can create systems that allow our work to be done easier and better.

Systems are the procedures and practices – even rituals – that we put in place in order to do a job. Some of these emerge naturally as we repeat certain tasks, but often we need to carefully think about crafting a system that will enable us to do our best efficiently.

A system includes all the little things we do in order to accomplish a task. Adhering to well-known systems helps people understand new settings or tasks with little training. People generally know where to park when they go to the local mall. There are curbs and signs and pained lines that everyone understands and can follow easily. We don’t need a training session every time we go to a new parking lot because the system is usually pretty clear.

The ushers at my church have a system that allows each usher to know when it is their turn to serve. They know they are to wear an “usher” tag and know where to find it. They know where to stand to greet people and ensure they find a seat.

They know when they will be called on to collect the offering and where to get the offering bags. They know where to take the bags when the offering has been collected. They all do it the same way every Sunday, no matter who is on, because they follow a clear system.

When I write a sermon, I have a system I have developed over the years. I don’t have to learn how to write a sermon every week because I have a system of how I choose a scripture text and create a sermon. I know how I will do my research. I have a list of questions to ask myself to guide the interpretation and research part of the process. I know how to write an outline. I know what questions to ask to make sure I have an appropriate application. I have a list of questions that guide me to bring creativity into the presentation.

A system helps me complete the work efficiently and accurately. Sometimes, when things are not going well in a church or organization it may simply be that we do not have a clearly defined system that everyone follows. This can cause conflict when individuals try to work according to different systems.

If something falls through the cracks, it may be that we have a faulty system. For example, if important announcements are consistently absent from the weekly bulletin, it may simply be that the person responsible for the announcements did not know how to communicate those to the person creating the bulletin.

As we develop new programs or change existing ones, we need to think of what systems to establish to set up the new program for success. Systems give clear directions for what to expect, when, and in what order and help us remember to do things that we might otherwise forget.

In developing systems be clear about the expected outcome. Identify the steps required to achieve the outcome and make it as simple as possible so that new people taking on the responsibility for that area can easily and quickly know what is expected, and then do it efficiently and accurately.

Here are some simple steps to develop a system.

  1. Think through the whole process and what steps would help you get a consistent result.
  2. Determine which person in which role is responsible for each step along the way.
  3. Lay out the best order for the tasks to be completed.
  4. Print out or post the complete system step by step indicating who does what in the process.
  5. Train people to know how to do each step and give them authority to do those steps.

Systems enable good work. Take the necessary time to develop them clearly and make them available to the right people.

Keep looking up,

Andy Wiebe