Earning Trust As A Pastor

As pastors, we can not expect that people will trust us simply because we are “the pastor.” People have been let down by too many leaders, by too many pastors, to automatically trust a pastor. Trust must be earned. Pastors, we can intentionally lead in a trustworthy manner so people will trust us.

As pastors, we invite our members to listen to and respond to our sermons. We challenge people to step up and volunteer in church ministries. We ask people to accept changes we are making to how we run services and ministries. If church members trust us, they will be much more willing to follow our leadership. If they do not trust us, it will feel like dragging a car through mud. Here are a few ways to earn people’s trust.

Be real.

Being real begins with leaders being self-aware and confident in who they are. They are open with people. They share their stories and let others know who they are. This involves letting people know what they care about and sharing their life ups and downs.

Pastors, you don’t need to hide who you are. People can tell when you are not being authentic. Don’t feel that you have to be perfect or have all the answers. If people feel you are hiding something they will be slow to trust you.

Be consistent.

Trustworthy leaders are clear about their expectations and consistent with their goals. When circumstances are difficult, trustworthy leaders don’t abandon their goals too quickly in light of other priorities. A trustworthy leader is the same person up front leading as they are when you interact with them over a coffee.

Make sure your words and actions match. Trust is threatened when a leader is unpredictable. Do what you promise. I just led our church through a vision and values clarifying meeting that I promised would take no longer than ninety minutes. I was glad when, as we were wrapping up, I looked at the time to see we finished in about eighty minutes. Keeping your word helps earn people’s trust. We need to be consistent in what we say and do as we lead.

Be curious.

Curiosity is important particularly for leaders in a new setting or role. People appreciate a leader who is interested in who they are, who their family is, and what they are interested in.

As a Transitional Pastor I begin with a new church every twelve to fourteen months. I make an effort to meet people and get to know them. I ask lots of questions. Some questions are about the church, but many are about the people and their lives and what they care about. People generally like sharing about their life, especially if someone actually shows an interest. Get to know what they are good at and what they enjoy doing in life. You may be surprised at the hidden talents and passions you discover, and in the process, you will be earning people’s trust.

Be available.

Leaders who hide behind their desk and closed doors portray that they are hiding something. An open-door policy and a willingness to share contact information makes followers feel like they can be trusted. Being available demonstrates that a leader cares enough about others to connect with them on their terms, and it communicates a desire to hear from them. Leaders who are available can answer questions, clarify instructions, and welcome feedback.

Be hopeful.

Trustworthy leaders inspire others to hope in the future. We have the best hope to share, Jesus! We have a confident hope of a present and future in His hands! Leaders, don’t get caught dwelling on past mistakes. Deal with them quickly so you can refocus on a positive future that inspires hope in those you lead.

Pastors, we are asked to lead congregations of people. Let’s work at earning their trust, so we can lead well and enjoy the journey together.

Keep looking up,

Andy Wiebe

You Don’t Need to be the Answer Man

Pastors often feel they have to be the ones with all the answers. They feel threatened or unprepared if they can’t answer every question they are asked. The problem is that some people ask intelligent questions and desire well-thought-out answers. One of our church members recently asked me a question, quickly following up that she didn’t want me to answer her right then but hoped to discuss the question with her and her family over a meal the next Sunday. She didn’t want an off-the-cuff remark but one that was biblical and theologically sound.

Some people ask good questions because they have a desire to learn and grow in their understanding of their faith and theology. Their questions arise out of personal study and deep conversations with others. They ask intelligent questions because they are knowledgeable and aware of the theological debates surrounding their questions. Honour these questions by taking time to think and pray and study before answering. Recognize when people are looking for an immediate, brief answer and when they are looking for an in-depth response.

Pastors don’t have to know everything about every question that will be asked. It is quite okay to tell someone you will get back to them, or, when possible, to study and research with them to find the answer. If you can show them your research process, you are discipling them to find more of their own answers. Don’t feel that you have to guard the treasure of truth but show them how to find the answers themselves. Letting the questioner know that you don’t immediately know the answer is not a sign of weakness. Be okay with taking time to respond intelligently.

Some answers are very clear, you just need to point people to the right verse or the right story in the Bible. If they are looking to clarify what Jesus said in a certain parable or a detail about Old Testament history, it may suffice to point them to the right chapter and verse. Some questions are more about interpretation. These questions may need more than a chapter and verse, but also a theological statement that helps clarify what is being said. There are some questions that may require pointing to the various common theological understandings.

A question on communion would be a good example of needing more than a chapter and verse. This discussion may benefit from an answer that explains the various theological understandings of the blood and body of Jesus. After explaining the various views, it would be appropriate to explain what your church believes and why.

People will ask you questions. Do your best to give them good answers. Take the time needed to research and discuss their questions with them.

Keep looking up,

Andy Wiebe

Make Prayer a Priority

We have the incredible opportunity to talk with our Heavenly Father regularly. 1 John 5:14 tells us: “This is the confidence we have in approaching God: that if we ask anything according to his will, he hears us.” We can come to God in prayer, not afraid of him, not afraid we are intruding on his time, or worried that what we are asking is too trivial for him to care about. As pastors, we need to help the members of our church know they can talk to God in prayer too, and often.

Personal Prayer
It begins with the pastor’s prayer life. If you are not praying, it will be difficult to lead your congregation in prayer, You need to lead by going ahead. You need to talk with God often – not just because you are a pastor, but because you are a follower of Jesus. Have a conversation with him. Expect him to answer your prayers. Talk to him about your own spiritual life. Talk to him about your family. Pray for your church members by name. Use a prayer list to help you pray for everyone. Pray for specific aspects of their lives.

Implement practices that will help you improve your praying. Schedule a regular time daily for prayer. Read books on prayer. Read the prayers of the Bible. Equip yourself so that you can equip others.

Hands of a man praying in solitude with his Bible.

Corporate Prayer

Make sure that your church is a “house of prayer.” Include prayer in any meetings you have. Make sure you pray in your services. I attended a church once where the sermon was on prayer and the only prayer in the service was a quick wrap-up after the sermon. That is not good. Yes, we need to read scripture, and we need to worship in song, but we also need to pray.

Schedule prayer events for the church throughout the week. Plan regular prayer meetings. If you have small groups, ensure that the groups are taking time for prayer. You could even give them a guide or a list of things to pray for each week or each month. The “prayer chain” has been replaced in many churches with more updated options, but find an app that works for your church where you can share prayer requests with the whole church quickly, calling on everyone to pray for certain needs.

Special Prayer Opportunities

It is good to plan special prayer events or focuses throughout the year. I have often invited the church to a “3-week prayer” focus on a certain theme or topic, providing a guide which includes a few verses of scripture and prayer requests to pray.

Setting aside a “day of prayer” can be a good way to focus the church on prayer all day for one day. Invite people to come pray together at the church early in the morning before they go to work. Invite people to connect to an online prayer event over the lunch hour. Have a special prayer service in the evening. Send out hourly prayer reminders and encouragements to keep people praying.

In one church, we did an all-night “prayer vigil” open to all teens and adults. We began with a Saturday evening prayer service. People signed up to pray for an hour. Some people came on their own, some came as a group. One group in the middle of the night was three teen girls. One group early in the morning was dads and their sons. People could choose to follow guides prepared for them to read and pray through. Then, Sunday morning, we had a Celebration Service where we worshipped God, and people shared some of what they had experienced and heard from God!!

Let’s remember that we have a God who loves us and wants to have a regular conversation with us. We can go to him with anything and anytime. And, Pastors, let’s make sure we help our church to pray too.

Keep looking up,

Andy Wiebe

Pastors Are Doing Too Much!

Pastors do a large part of what is required in the work of most churches; after all, that is their role. And pastors are quick to take on duties that are not part of their responsibility. Pastors face the temptation to do too much. They often do more than their job description asks of them, doing things that others in the church could do.

As time passes, pastors slowly add more tasks to their plate thinking it’s easier to take on one more duty than to find someone else to do the job, especially if they need to be trained to do it. Rather than train a volunteer to design and print the weekly bulletin, the pastor takes it on. After all, “it’s only going to take about an hour.” Rather than finding someone else to look after locking up on Sunday, the pastor just does it. Slowly, the pastor does more and more of what someone else in the church could be doing. And, in a sense, without realizing it, pastors are hoarding the work of the ministry.

A few churches that I have heard from that saw value in the time they had between pastors alluded to this tendency. They found the transition period was good for their church because when the pastor left, more people in the congregation felt the freedom to step up and serve.

Churches in transition may see new opportunities for people to serve in those extra duties that the pastor took on that were outside of his role. As they look for people to serve, new people are stepping up and getting involved. The work is shared with more people, and there is a greater sense of everyone playing a part.

Pastors, we need to delegate. This is discipleship. This is mentoring. This is equipping. When we show a volunteer how to lock up or do the bulletin, we are equipping them with information and skills they did not have and were not using before. When we train a volunteer to manage the prayer chain, we disciple them, helping them to be part of the prayer ministry. When we train others to lead small groups, we are discipling.

And the things you have heard me say in the presence of many witnesses entrust to reliable people who will also be qualified to teach others.

2 Timothy 2:2 (NIV)

It is too easy for pastors to think that discipleship is only about spiritual things or helping people learn to share their faith. Pastors need to recognize that discipleship is about other parts of the Christian life too, the practical ways that people can learn to contribute to the work of the church and the expansion of God’s kingdom. Discipleship includes training someone to be an usher or training a new sound person. It includes training people to be good greeters.

Pastors have the responsibility of equipping their members for acts of service. In Ephesians 4:11-13, the Apostle Paul stated the roles of church leadership: “to equip his people for works of service, so that the body of Christ may be built up.” Pastors must equip members to serve, so hand off some of the responsibilities you have been carrying.

Pastors, let’s not take on roles in the church that the Holy Spirit has gifted others to do. The Holy Spirit gives spiritual gifts to every believer in the church. Help each member find their areas of gifting and release them to serve, even if it means a little extra effort on our part to equip and disciple them.

Keep looking up,

Andy Wiebe

Don’t Just Examine the Bread!

So the Israelites examined their food, but they did not consult the Lord.

Joshua 9:14 (New Living Translation)

Christian leaders need to recognize the importance of not accepting everything at face value. It is important that we do the work of evaluating the latest teaching. Even if the speaker or author or podcast host has a good reputation, we must do the work of determining if what they are saying and presenting and teaching is the truth.

Joshua 9 gives us a glimpse into an event in the life of the Israelites as they begin to conquer the Promised Land. They conquered Jericho by walking around it for a whole week and then shouting, bringing the walls down. They conquered Ai next.

After defeating these groups a delegation of strangers showed up on their doorstep. These Gibeonites didn’t live too far away, and heard how God gave them victory against all other people. They were afraid for their lives, so out of self-preservation, they put on a little drama. They wore patched sandals, brought dry and moldy bread, and carried cracking wineskins. They arrive at the Israelite camp looking every bit the faraway people they pretend to be.

The Gibeonites asked for a peace treaty, but the Israelites were clear: if you live nearby “we cannot make a treaty with you” (Joshua 9:7). God told them to conquer all the people. He did not want them to make a treaty with any of the people in the land He is giving them.

In an effort to convince the Israelites that they were from far away, the delegation pointed out the terrible shape of their supplies. And as verse 14 says, “the Israelites examined their food, but they did not consult the Lord.”

Other versions say “they sampled their provisions” or “took some of their provisions.” This can be both a symbol of friendship, as well as a “testing” of the supplies. The Israelites examined the supplies and discovered that they aligned with the story the delegation told. The Israelites felt they had done their “due diligence” and agreed to make a treaty. It is very clear the Israelites did this without consulting the Lord. They believed something and acted on it. They believed a lie and acted by making a treaty.

Only three days later they discover the Gibeonites were neighbours. The Israelites were not impressed, but their leaders convince them they couldn’t destroy the Gibeonites but must honour the treaty. Instead, the Israelites make the Gibeonites do forced labour.

How often do we as leaders think we have done our due diligence because we have in some way vetted what we have been told? Maybe we listen to a speaker and listen to a few other voices and accept what we are hearing at face value. We may do this work, and yet we forget to “consult the Lord” as we accept new ideas or try new ways of doing things.

It may be that the Israelites did not consult the Lord because they were encountering something new. They had seen God do incredible things for them over their history, including conquering Jericho and Ai just recently, but they had not met Gibeonites before, they had never encountered a peace delegation before, and they were still new at this concept of conquering the land God was giving them. Like them, when we encounter something new, we can get caught up in the new experience and forget to consult the Lord.

Instead of following the ways of the Israelites and simply “examining the bread,” we must inquire of the Lord. This should be one of our go-to moves. Ask God, “What do you think about what we have just heard? What do you think of this new idea?” Due diligence for a Christian leader should always include consulting the Lord. Accept new ideas carefully after consulting the Lord. Make new decisions after you have talked to God about them.

Yes, examine the bread, but also consult the Lord.

Keep looking up,

Andy Wiebe

Good Systems Enable Good Work

We can create systems that allow our work to be done easier and better.

Systems are the procedures and practices – even rituals – that we put in place in order to do a job. Some of these emerge naturally as we repeat certain tasks, but often we need to carefully think about crafting a system that will enable us to do our best efficiently.

A system includes all the little things we do in order to accomplish a task. Adhering to well-known systems helps people understand new settings or tasks with little training. People generally know where to park when they go to the local mall. There are curbs and signs and pained lines that everyone understands and can follow easily. We don’t need a training session every time we go to a new parking lot because the system is usually pretty clear.

The ushers at my church have a system that allows each usher to know when it is their turn to serve. They know they are to wear an “usher” tag and know where to find it. They know where to stand to greet people and ensure they find a seat.

They know when they will be called on to collect the offering and where to get the offering bags. They know where to take the bags when the offering has been collected. They all do it the same way every Sunday, no matter who is on, because they follow a clear system.

When I write a sermon, I have a system I have developed over the years. I don’t have to learn how to write a sermon every week because I have a system of how I choose a scripture text and create a sermon. I know how I will do my research. I have a list of questions to ask myself to guide the interpretation and research part of the process. I know how to write an outline. I know what questions to ask to make sure I have an appropriate application. I have a list of questions that guide me to bring creativity into the presentation.

A system helps me complete the work efficiently and accurately. Sometimes, when things are not going well in a church or organization it may simply be that we do not have a clearly defined system that everyone follows. This can cause conflict when individuals try to work according to different systems.

If something falls through the cracks, it may be that we have a faulty system. For example, if important announcements are consistently absent from the weekly bulletin, it may simply be that the person responsible for the announcements did not know how to communicate those to the person creating the bulletin.

As we develop new programs or change existing ones, we need to think of what systems to establish to set up the new program for success. Systems give clear directions for what to expect, when, and in what order and help us remember to do things that we might otherwise forget.

In developing systems be clear about the expected outcome. Identify the steps required to achieve the outcome and make it as simple as possible so that new people taking on the responsibility for that area can easily and quickly know what is expected, and then do it efficiently and accurately.

Here are some simple steps to develop a system.

  1. Think through the whole process and what steps would help you get a consistent result.
  2. Determine which person in which role is responsible for each step along the way.
  3. Lay out the best order for the tasks to be completed.
  4. Print out or post the complete system step by step indicating who does what in the process.
  5. Train people to know how to do each step and give them authority to do those steps.

Systems enable good work. Take the necessary time to develop them clearly and make them available to the right people.

Keep looking up,

Andy Wiebe

A Grateful Heart

When parents are raising their children, they teach them how to be polite and how to live into the culture around them. One of the values parents often try to instill into their children is to say thanks. Parents often remind their children to, “Say thank you.” Or they ask the child, “What do you say?” They want the child to express their gratefulness when they receive something.

Luke 17 tells us a story of ten men sick with leprosy who met Jesus. They stood at a distance, respectful of Jesus who did not have the disease, and called out for Jesus to have pity on them. Jesus tells them to go show themselves to the priest.  As they went to do so, they were cleansed. (The Old Testament Law said the priest was the only one who could declare a person clean after a sickness.)

We might applaud the faith of these ten in going to do what Jesus said even though they were not cleansed yet. They were only healed as they headed to find the priest. But they were healed!

Here comes the important part of the story. Yes, they were healed, but what did they do after that? We are told that one of the men who had just been healed, instead of continuing to the priest, turned around, came back, praised God with a loud voice, threw himself at Jesus’ feet, and thanked him. Ten were healed; one came to thank the healer.

 Jesus responded, “Were not all ten cleansed? Where are the other nine? Has no one returned to give praise to God except this foreigner?” Then he said to him, “Rise and go; your faith has made you well.” (Luke 17: 17-19)

How many times have we completely forgotten to give thanks, enjoying God’s goodness to us as if we deserved it?

We have a special day in our year that we stop to say “thanks.” Thanksgiving is coming up shortly. While it is good to have one day a year to give thanks, we need to cultivate a grateful heart and to develop an attitude of gratitude. As Paul encourages us in Ephesians 5:20, “always giving thanks to God the Father for everything.” Can we learn to give thanks regularly and not just on special occasions?

God is good to us in many ways every day. We take so much for granted, that we need reminders to pause and give thanks. If one wants a grateful heart, it means being intentional in giving thanks. Include thanksgiving in your prayers. Give thanks with your family around the dinner table. Thank God for His goodness in your life. Thank God for the unusual things and the answers to prayer. But also thank God for the things we receive from Him every day. The air we breathe, the food we eat, water to drink. Thank Him for creation we can enjoy. Autumne in my part of the world is a beautiful experience as the leaves change color and start to drop from the trees. Notice God’s beauty around you and give thanks.

Every time we give thanks, we remind ourselves that we depend on God for many things in our life. It is a reminder to us that we need God, and we benefit greatly from the good gifts He gives us!

Thanksgiving is coming soon, but don’t wait for that special day to give thanks!

Keep looking up,

Andy Wiebe

Unravelling the Tangled Mess

When I was a kid, I loved flying my kite. I remember one windy summer day in the field just down from our house, releasing my kite into the sky. It was a thrill to feel the pull of the wind on the spool of string as the kite dove back and forth. I let out more string, and more string. The kite grew smaller as the string rolled off the spool until… oh no! The string was not tied to the spool in my hand! I had let the string reel out and suddenly the string was all gone – the kite was no longer tethered to the spool in my hand! I panicked! I scrambled after the kite, desperately trying to grab the string. After a few frantic attempts I managed to snag the string. In my panic I hauled the string in, not rolling it up neatly on its spool, but gathering it in a tangled pile at my feet until I had the kite back in my hands. I never managed to untangle that pile of string again.

Sometimes, in an attempt to control our busy lives, it seems we end up with a tangled mess of roles and responsibilities at our feet. We do everything we are supposed to do or have signed up for, but we desperately try to untangle the mess and get a sense of control back. Each of us needs to manage various roles in work and life.

Recently I felt like my life was resembling that pile of tangled string. I had some family issues that took precedence over all my other responsibilities. Everything else got put on the shelf for a week or so. I focused on the one thing that was most important in the moment. After that week, I recognized I had some untangling to do.

I needed to figure out which strings to pull to start unravelling the mess. I had to take out a calendar and plot out my responsibilities to make sure I was working on the right things at the right time. We can’t work on everything at once. No matter how many responsibilities we think we can handle, we can only work on one at a time. I had to break down my responsibilities into manageable periods and schedule them on my calendar. I had to plot when I would focus on my transitional pastor responsibilities. I needed to chart when I would work on my transitional coaching duties. I needed to clearly schedule when to work on my doctorate work. I needed to schedule some family responsibilities. It took some work to sort it all out, but the end result was a plan that gave me peace. I could see my way through.

Whatever is in your tangled mess of string, you can find your way through. Ask God to help you sort it out. And ask God to give you the time you need to accomplish what is on your plate. I know from experience, that God can enable you to work faster or to somehow stretch your time to do all He is asking of you. He will help you sort it out. Don’t panic or give up. Sort it out and begin working on one responsibility at a time.

Carve out a time of retreat. Even a hour or so away from everything may give you the necessary time to evaluate your priorities and determine what you need to focus on and in what order. Then after the retreat you can advance with a plan.

We all have numerous responsibilities. Sometimes they pile up and its hard to know where to start in addressing all the needs, but with God’s help you can do it.

Keep looking up,

Andy Wiebe

Book Reviews: Andy’s 2024 Reading Experience

I will be sharing a brief review of every book I read this year. Hope you enjoy and hope it encourages you to keep reading.


B.L.E.S.S.: 5 Everyday Ways to Love Your Neighbor and Change the World – by Dave Ferguson and Jon Ferguson

As Christians, we know that Jesus commanded us to share the
gospel with the world around us. Yet for many of us this is a confusing and
terrifying thought. It seems so foreign to us. Dave and Jon make it seem simple
and lay out a clear plan on how to naturally share God’s love with the people
we encounter every day. If you were looking for a plan on how to tell others
about Jesus, B.L.E.S.S. is that plan. Begin with Prayer, Listen, Eat together,
Serve, and Share your Story. I encourage you to grab a book, read it, and apply
– by yourself or with a group.



 



Book Reviews: Andy’s 2024 Reading Experience

I will be sharing a brief review of every book I read this year. Hope you enjoy and hope it encourages you to keep reading.


GOD CAN DO ANYTHING BUT FAIL: So Try Parasailing in a Windstorm – by Stan Toler

Stan Toler uses a humorous approach to remind us of our God who can do amazing things. He focuses in on the amazing things God does in and through us with chapters like: Chapter 1: God Can Love Me Even When I Don’t Write on His Facebook Wall, Chapter 4: God Can Heal Me Even When the Doctor Shakes Her Head and Walks Away, or Chapter 5: God Can Guide Me Even When the Lady on My GPS Has Laryngitis. He reminds us that God can do amazing things, but we have a role to play too, “If you want to mature in Christ, you have to surrender all you have and all you are to Him every single day.” (p. 66) He reminds us that God is at work, and we are invited into relationship with Him, joining Him in what He is doing in the world.