I get excited about many parts of church leadership. I love to work on vision and strategy and even bylaws, and the constitution. I enjoy preparing and preaching sermons or teaching lessons, but I am not naturally aware of people’s needs. I don’t mind spending time with people, in fact, I enjoy it when I do, but caring for people is not readily on my mind. My mind is quick to look at how to plan, lead, and direct, but I need help and reminders to slow down and be with people. Maybe some of you can relate? If so, some of the following ideas might help both you and me.
Listen for the needs people express.
This is so straightforward that it hardly seems worth mentioning, yet I don’t always do this well. When people have conversations with me, I may stop and pray for them right there if they mention a need, but I often forget to check in later to see how things went.
Sometimes you hear people raising a prayer request in a group. The other day I heard someone ask for prayer for a test she had to undergo. That was a great opportunity for me to make a note somewhere to check in on her later. If someone makes a worry known, they likely want people to be aware and take notice. This might be a great time to arrange a coffee or make an appointment to meet with them and care for them.

Follow up on cues others notice.
Recently, I was meeting with a Transition Team at a church, going through the church’s Health and Vision Assessment we had just completed together. There were many encouraging and helpful responses from the congregation, but there was one person who consistently answered negatively. I didn’t pay too much attention. I thought he may just be a more thorough person and generally critical, yet a few on the team suggested he may need a visit from me. I hadn’t even considered that but agreed to their suggestion. I met with him and he seemed glad and was very willing to talk. He even indicated that he signed his name to the assessment in hopes someone would meet with him. We had a great conversation. I’m not sure we resolved anything, but he did appreciate the opportunity to be heard. Be alert to other cues that a person needs some attention.
Pause and evaluate the day in light of people.
It might be helpful to stop at one point in your day to think and pray through your interactions of the day, asking God to point out anyone who needs a call, a text, or a visit. You could do this at the beginning of your day, asking God to point out who from yesterday needs your care today. Or you might choose to do this at the end of your day, reflecting on the day that was, and planning how you might connect with people who come to mind.
If this is difficult, it can be helpful to keep a checklist on your desk with questions to prompt you to reflect on your daily interactions. Some questions could include:
- Who has medical needs that are weighing on them?
- Who expressed a specific need today?
- Who is dealing with concerns in their marriage or family?
- Who is leading or serving in a ministry and needs encouragement?
- Who is dealing with depression and could use a personal connection?
- Who has someone else suggested needs care?
- Who has been absent from church for a while?
- Who has the potential for greater leadership responsibilities and could use a conversation to discuss the possibilities of this?
- Who has exciting news personally or in their family that you could celebrate with them?
Pastoral care is an important aspect of effective leadership, but it doesn’t always come naturaly. If you are like me in this way, I hope this post encourages you to adopt some of my suggestions or find methods of your own to help you notice ways you can better care for those you lead.
May your ability to notice people who need care expand as you are intentional about it.
Keep looking up,
Andy Wiebe

















