prayer

Discerning Truth

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New ideas challenge our understanding. What do we do with new ideas? As a young man, I wanted things to be black and white. I wanted to know right and wrong. I accepted the teachings I received in my church and at home, as well as those I learned at Bible College. I held strong views about beliefs and practices of other churches based on what I had grown up with.

As I ventured into the world, I discovered speakers, authors, and churches who presented ideas I was not comfortable with because they were different than what I thought was right. There were times when the teachings I came across made sense. There were times I had to adjust my thinking because I was wrong, or at least not fully informed, about a certain belief.

How should we respond to new ideas? Let’s look at a couple of ways we often respond to new teachings.

It is new, so it is wrong.

There are some people who are convinced, as I was in my early years, that anything new and different must be wrong.  And if it is wrong, it must be avoided. These people will not accept anything new as true because it is not what they are used to or comfortable with. They will ban those books from their libraries and caution others not to listen to those speakers. In their desire to hold to the truth, they assume that they already have the truth and don’t need to be confused with new ideas. While well-meaning, this is a naïve attitude that prevents many good followers of Jesus from growing.

It is new and I don’t know if it is right or wrong.

Some Christians, when exposed to new ideas, aren’t sure if these are right or wrong, and either don’t want or don’t know how to determine if it is right, so they just choose to ignore the new idea. Maybe it’s too much work to figure out if it is true. Maybe they aren’t sure how to assess it’s validity. Maybe they are comfortable and don’t want anyone to rock the boat. Life is good, I know where I stand, I know what my church teaches, and my friends believe. I don’t need to check out anything else.

Again, this attitude keeps followers of Jesus from growing in their relationship with Jesus as they never struggle with new understandings of God or scripture. Spiritual growth assumes a deeper or further understanding of and obedience to God. This may include accepting something new.

It is new, but is it true?

Other followers of Jesus are aware that they do not have all the answers. They may have already experienced times where a new teaching has given them further clarity about who Jesus is or how He works in their lives. They are willing to do the work to find out if this new teaching is truth or not, and willing to accept and apply the new teaching if it is true.

Their attitude is “I don’t know if it is true, but I will check it out.”

And so they study scripture to see if what they have been hearing is consistent with scripture. They read other authors or listen to other teachers they trust to get advice from other believers. They take time to talk to God about what they have discovered, asking God to give them clarity about what they are hearing. They might consider how this teaching has been accepted by other churches or by some of the older writers.

These followers of Jesus do not just jump on the bandwagon because friends are or because a certain speaker endorses this teaching, but they take time to consider it carefully before accepting it.

I have benefited greatly from discovering teachings that were not part of my childhood or that of my church. I have learned to appreciate teachings on the gifts of the Spirit and learning to listen and hear from God. I have appreciated being challenged on my beliefs about the kingdom of God. I have come a long way from my theological roots, continuing to carefully learn and grow in understanding God and how He works in us. In my pursuit of a deeper intimacy with Jesus, I have had to grow in my understanding and learned to accept new truths along the way.

Discerning truth is not a quick and easy process, but it may be of great benefit to you and your relationship with God as you get to know more. Be willing to do the work of assessing the validity of new teachings you come across without discarding them too quickly.

Keep looking up,

Andy Wiebe

Remembering the Priorities of a Church Board

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For something to be a priority, it must be most important. When I see a company proudly displaying a slogan on their work trucks declaring, “Safety is our number one priority,” I know they don’t really mean it. It’s not true. If safety was their top priority, they would leave their work trucks at the shop and ask their work force not to leave the building. Their top priority is their business, but they do want to be safe in doing it.

Number one priority marked with red circle on math notebook

When I think of church boards, I wonder if we too have lost an understanding of what is truly priority? Board meetings begin with a welcome, maybe a devotional and a quick prayer, and then it’s on with the business of running a church. Much time is spent on financial discussions, reports, and budget. There is talk about the facilities and what maintenance is needed. There may be reports from different ministries highlighting their recent accomplishments. The board discusses, debates, and makes decisions. And then, after three hours of discussion, the meeting ends and everyone goes home.

The question is: did the board members focus on the priorities?

Too many church boards model themselves after a corporate board of a business. Yes, there are certain “business” aspects church boards need to handle such as managing insurance, paying bills, and ensuring the church functions in an organized way. But could it be that there are priorities that get shoved to the end of the meeting so they get less time than required?

There are a few items that I have noticed are not receiving the attention I believe should be given to them as priorities.

  1. Connect with God

Central to engaging with God is time spent in prayer. A church board is not first responsible to it’s “shareholders” (congregation) but is first responsible to God. It is God’s church, so the board needs to check in with Him to ensure that they are hearing His voice and being led by Him. Board decisions cannot be dependent on consensus alone but need to be guided by God. Along with asking God for direction, the board should talk to God about the people they are called to shepherd. A church board needs to pray for people’s health and life situations, but more importantly, pray for them to grow spiritually. A board has the privilege of interceding for their congregation.

2. Emphasize Discipleship

A church board is called, with the pastor, to lead a church in “making disciples.” (Matthew 28:20) This requires church leadership to regularly review their discipleship process to ensure people are coming to know Jesus and growing in their relationship with Him. Discipleship is about ensuring appropriate ministries are available to those who want to grow in their faith. When discipleship is a priority, it will influence other discussions during the board meeting. For example, if a board recognizes that their budget is falling short, they may want to encourage the pastor to preach about how God wants us to handle finances. The Board may want to plan a study on financial stewardship, not just to meet the budget, but to help their members to honour Jesus in their finances. Boards are easily caught up in many other decisions that it is easy to forget their role in making sure people are growing in their relationship with Jesus.

3. Pursue their God-given Vision

God has called every church to a unique role in the setting they find themselves in. Their vision needs to come from time with God. This may seem like a daunting task, but once the vision is clarified they can move ahead with purpose and clarity. Once they have determined their vision, church boards need to do everything they can to align all aspects of their church services and ministries to the vision God has called them to. This is about being responsible to what God has called them to

While there may be other priorities, these are three that every board needs to remember. A board that remembers these will do well.

Keep looking up,

Andy Wiebe

Earning Trust As A Pastor

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As pastors, we can not expect that people will trust us simply because we are “the pastor.” People have been let down by too many leaders, by too many pastors, to automatically trust a pastor. Trust must be earned. Pastors, we can intentionally lead in a trustworthy manner so people will trust us.

As pastors, we invite our members to listen to and respond to our sermons. We challenge people to step up and volunteer in church ministries. We ask people to accept changes we are making to how we run services and ministries. If church members trust us, they will be much more willing to follow our leadership. If they do not trust us, it will feel like dragging a car through mud. Here are a few ways to earn people’s trust.

Be real.

Being real begins with leaders being self-aware and confident in who they are. They are open with people. They share their stories and let others know who they are. This involves letting people know what they care about and sharing their life ups and downs.

Pastors, you don’t need to hide who you are. People can tell when you are not being authentic. Don’t feel that you have to be perfect or have all the answers. If people feel you are hiding something they will be slow to trust you.

Be consistent.

Trustworthy leaders are clear about their expectations and consistent with their goals. When circumstances are difficult, trustworthy leaders don’t abandon their goals too quickly in light of other priorities. A trustworthy leader is the same person up front leading as they are when you interact with them over a coffee.

Make sure your words and actions match. Trust is threatened when a leader is unpredictable. Do what you promise. I just led our church through a vision and values clarifying meeting that I promised would take no longer than ninety minutes. I was glad when, as we were wrapping up, I looked at the time to see we finished in about eighty minutes. Keeping your word helps earn people’s trust. We need to be consistent in what we say and do as we lead.

Be curious.

Curiosity is important particularly for leaders in a new setting or role. People appreciate a leader who is interested in who they are, who their family is, and what they are interested in.

As a Transitional Pastor I begin with a new church every twelve to fourteen months. I make an effort to meet people and get to know them. I ask lots of questions. Some questions are about the church, but many are about the people and their lives and what they care about. People generally like sharing about their life, especially if someone actually shows an interest. Get to know what they are good at and what they enjoy doing in life. You may be surprised at the hidden talents and passions you discover, and in the process, you will be earning people’s trust.

Be available.

Leaders who hide behind their desk and closed doors portray that they are hiding something. An open-door policy and a willingness to share contact information makes followers feel like they can be trusted. Being available demonstrates that a leader cares enough about others to connect with them on their terms, and it communicates a desire to hear from them. Leaders who are available can answer questions, clarify instructions, and welcome feedback.

Be hopeful.

Trustworthy leaders inspire others to hope in the future. We have the best hope to share, Jesus! We have a confident hope of a present and future in His hands! Leaders, don’t get caught dwelling on past mistakes. Deal with them quickly so you can refocus on a positive future that inspires hope in those you lead.

Pastors, we are asked to lead congregations of people. Let’s work at earning their trust, so we can lead well and enjoy the journey together.

Keep looking up,

Andy Wiebe

Creative Service Ideas

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Most Sunday Services in most North American churches look pretty much the same. There is usually an opening, announcements, singing, and a sermon. Sometimes there are a few extras like a special song sung for the congregation or something like that. As pastors, we tend to do things the way we have always done them because we have found a pattern that works, but for those who are interested in changing things up, I would like to share some creative service ideas you could try occasionally. I don’t believe there is a reason that every Sunday Worship Service has to look exactly the same or even include all the elements we regularly have.

The following ideas for Sunday Services can be done in place of a sermon. Some of these ideas may be quite different from what the congregation expects each Sunday, but, in my experience, with careful introduction and scriptural support, they can be well received. Before any service that I am drastically changing, I make sure I know what I am hoping for. This way I can clearly communicate these expectations to staff and volunteers. During the service, I also make sure to walk the congregation through the activities I’ve planned and how they can participate. Sometimes I make a special effort to explain how the creative idea is scripturally sound and appropriate for Sunday morning.

Here are the ideas:

Worship/Music Sunday

Most services place the sermon as the main event in a service. It would be appropriate to occasionally have a whole service of song, scripture, music, and praise. The singing and praise of the Lamb in Revelation 5 would be a good background for this service.

Prayer Sunday

While we often pray at different points in the service, or have designated prayer meetings, it is quite appropriate, in place of a sermon, to lead the congregation in a guided prayer time during the Sunday Service. Prayers of the Bible can be used as a guide for a Prayer Sunday, or use a guide like the “Five Finger Prayer.”

Scripture Sunday

We often read a scripture or two and preach from scripture, but it can be encouraging to have a complete service focused on the reading and quoting of scripture. Children can share verses they have memorized in Sunday School or at camp. We can imitate Timothy who was charged with the “public reading of scripture” (1 Timothy 4:13).

Sharing Sunday

Some churches have a brief Prayer and Share time as part of their service. This could be expanded to fill the whole morning as long as a leader is prepared to give some direction and guidelines. The leader can offer suggestions of sharing answered prayers and God’s work in their lives, as well as giving parameters of what is appropriate to share in a public setting.

Communion Sunday

Many of our communion celebrations are tacked onto the end of a service, sometimes following a sermon that had nothing to do with communion.  A complete Sunday devoted to communion might have a great impact on the people as you take time to explain and understand communion with more detail.

Communion Sunday – with Interactive Stations

Often, the communion celebration is only focused on the bread and juice. I have used interactive stations inviting people to enter into the story with more of their senses. Each station invites worshippers to read scripture and participate in a physical activity surrounding communion. An example would be to read scripture about forgiveness and having them write out confessions and nail them to the cross, or to read about the temple curtain being torn in two while tearing a rag in half. The hope is to engage more of the senses as people enter physically into the communion celebration.

Baptism Sunday – all focused on Baptism

Find ways to make the whole service a celebration of baptism. Explain the meaning and importance of baptism. Invite candidates to share their testimonies. Invite others to pray for each one being baptized. Encourage people to remember their baptism and to recommit to serving God as they did at that time. No matter what service you plan, include scriptures that speak to the theme of the service.

I hope you can try a few creative services. Let me know how they turn out. And let me know if you have other creative suggestions.

Keep looking up,

Andy Wiebe

You Don’t Need to be the Answer Man

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Pastors often feel they have to be the ones with all the answers. They feel threatened or unprepared if they can’t answer every question they are asked. The problem is that some people ask intelligent questions and desire well-thought-out answers. One of our church members recently asked me a question, quickly following up that she didn’t want me to answer her right then but hoped to discuss the question with her and her family over a meal the next Sunday. She didn’t want an off-the-cuff remark but one that was biblical and theologically sound.

Some people ask good questions because they have a desire to learn and grow in their understanding of their faith and theology. Their questions arise out of personal study and deep conversations with others. They ask intelligent questions because they are knowledgeable and aware of the theological debates surrounding their questions. Honour these questions by taking time to think and pray and study before answering. Recognize when people are looking for an immediate, brief answer and when they are looking for an in-depth response.

Pastors don’t have to know everything about every question that will be asked. It is quite okay to tell someone you will get back to them, or, when possible, to study and research with them to find the answer. If you can show them your research process, you are discipling them to find more of their own answers. Don’t feel that you have to guard the treasure of truth but show them how to find the answers themselves. Letting the questioner know that you don’t immediately know the answer is not a sign of weakness. Be okay with taking time to respond intelligently.

Some answers are very clear, you just need to point people to the right verse or the right story in the Bible. If they are looking to clarify what Jesus said in a certain parable or a detail about Old Testament history, it may suffice to point them to the right chapter and verse. Some questions are more about interpretation. These questions may need more than a chapter and verse, but also a theological statement that helps clarify what is being said. There are some questions that may require pointing to the various common theological understandings.

A question on communion would be a good example of needing more than a chapter and verse. This discussion may benefit from an answer that explains the various theological understandings of the blood and body of Jesus. After explaining the various views, it would be appropriate to explain what your church believes and why.

People will ask you questions. Do your best to give them good answers. Take the time needed to research and discuss their questions with them.

Keep looking up,

Andy Wiebe

Leading a Small Group with Discipleship in Mind

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Much has been written about small groups as a valuable way to help believers grow. Churches often have unique names for their small groups depending on the priority of the group. Regardless of what these groups are called, churches that have small groups have an opportunity to disciple those in each group. As a leader, you can use your regular meetings to point everyone to Jesus again and again. This applies whether it is a task small group, friendship small group, or a Bible study small group. Here are a few suggestions for leading your small group with discipleship in mind.

  1. Pray together. Always take time to pray, even if it is just a brief time. Some members of your group may not typically pray in their day-to-day lives or may feel awkward or unfamiliar with praying. By leading in prayer, they see prayer modeled and may then learn how to pray themselves. So prayer will be an opportunity to bring requests to God as well as disciple people in how to pray.
  • Teach your small group to pray. Beyond modeling, you can show your group how to use prayers in the Bible as examples of how they can pray. You could start with the Lord’s Prayer, but there are many other prayers, especially in Paul’s letter and in the Psalms, which could be great examples for the amateur pray-er.
  • Read Scripture. Even if your group is not a Bible study group, you can still take time to read a few verses of scripture. This may be all the scripture some members read or hear that day. Remind them that God speaks to everyday situations. Even if your group is a task group that gathers to accomplish a certain purpose, such as a worship team that meets to practice for Sunday’s service, take time to read from God’s Word. If you are putting discipleship as a priority, then it is always appropriate to read scripture and pray.
  • Get personal. Sometimes we are so focused on the goal of the group, that we forget that we are all people who long for connection. We want to be noticed. We want people to express interest in our lives and concern for our well-being. Sometimes, in a Bible study, we jump so quickly to the Scriptures that we don’t notice that some members of the group are hurting, and others are excited about life and both want and need to share with someone. Take time to share something personal every time so you get to know each other and find ways of encouraging those who need it.
  • Teach something new. I used to think that discipleship only included teaching and equipping believers in “spiritual” things, yet discipleship can be very practical. A music small group may appreciate learning a new song, or a new creative way to engage their audience. A Bible study group may enjoy learning a new Bible Study method that helps them engage with scripture in a new way. Get creative, but look for ways to teach something new.
  •  Equip your small group. While this is connected to teaching something new, this specifically focuses on helping your group members improve a skill or grow in faith disciplines. The goal might be developing new Bible study methods that enable your members to move beyond just reading scripture to interacting and studying it. Maybe you can equip them in something practical such as how to buy a new Bible, how to make friends with their neighbour, or how to lead a small group so new leaders are raised up regularly.
  • Encourage your small group to consider God’s purpose for them. No matter what kind of group you lead, the believers in that group need to recognize that God has a purpose for them. Point them to scriptures that talk about loving God and loving others. Encourage them to try new things and see how God uses them. Encourage them to ask God about their purpose and then to live into it boldly.

No matter what kind of small group you lead in your church, each member needs to grow in their faith. Lead in such a way that they are discipled in the process.

Keep looking up,

Andy Wiebe

Make Prayer a Priority

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We have the incredible opportunity to talk with our Heavenly Father regularly. 1 John 5:14 tells us: “This is the confidence we have in approaching God: that if we ask anything according to his will, he hears us.” We can come to God in prayer, not afraid of him, not afraid we are intruding on his time, or worried that what we are asking is too trivial for him to care about. As pastors, we need to help the members of our church know they can talk to God in prayer too, and often.

Personal Prayer
It begins with the pastor’s prayer life. If you are not praying, it will be difficult to lead your congregation in prayer, You need to lead by going ahead. You need to talk with God often – not just because you are a pastor, but because you are a follower of Jesus. Have a conversation with him. Expect him to answer your prayers. Talk to him about your own spiritual life. Talk to him about your family. Pray for your church members by name. Use a prayer list to help you pray for everyone. Pray for specific aspects of their lives.

Implement practices that will help you improve your praying. Schedule a regular time daily for prayer. Read books on prayer. Read the prayers of the Bible. Equip yourself so that you can equip others.

Hands of a man praying in solitude with his Bible.

Corporate Prayer

Make sure that your church is a “house of prayer.” Include prayer in any meetings you have. Make sure you pray in your services. I attended a church once where the sermon was on prayer and the only prayer in the service was a quick wrap-up after the sermon. That is not good. Yes, we need to read scripture, and we need to worship in song, but we also need to pray.

Schedule prayer events for the church throughout the week. Plan regular prayer meetings. If you have small groups, ensure that the groups are taking time for prayer. You could even give them a guide or a list of things to pray for each week or each month. The “prayer chain” has been replaced in many churches with more updated options, but find an app that works for your church where you can share prayer requests with the whole church quickly, calling on everyone to pray for certain needs.

Special Prayer Opportunities

It is good to plan special prayer events or focuses throughout the year. I have often invited the church to a “3-week prayer” focus on a certain theme or topic, providing a guide which includes a few verses of scripture and prayer requests to pray.

Setting aside a “day of prayer” can be a good way to focus the church on prayer all day for one day. Invite people to come pray together at the church early in the morning before they go to work. Invite people to connect to an online prayer event over the lunch hour. Have a special prayer service in the evening. Send out hourly prayer reminders and encouragements to keep people praying.

In one church, we did an all-night “prayer vigil” open to all teens and adults. We began with a Saturday evening prayer service. People signed up to pray for an hour. Some people came on their own, some came as a group. One group in the middle of the night was three teen girls. One group early in the morning was dads and their sons. People could choose to follow guides prepared for them to read and pray through. Then, Sunday morning, we had a Celebration Service where we worshipped God, and people shared some of what they had experienced and heard from God!!

Let’s remember that we have a God who loves us and wants to have a regular conversation with us. We can go to him with anything and anytime. And, Pastors, let’s make sure we help our church to pray too.

Keep looking up,

Andy Wiebe

Don’t Just Examine the Bread!

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So the Israelites examined their food, but they did not consult the Lord.

Joshua 9:14 (New Living Translation)

Christian leaders need to recognize the importance of not accepting everything at face value. It is important that we do the work of evaluating the latest teaching. Even if the speaker or author or podcast host has a good reputation, we must do the work of determining if what they are saying and presenting and teaching is the truth.

Joshua 9 gives us a glimpse into an event in the life of the Israelites as they begin to conquer the Promised Land. They conquered Jericho by walking around it for a whole week and then shouting, bringing the walls down. They conquered Ai next.

After defeating these groups a delegation of strangers showed up on their doorstep. These Gibeonites didn’t live too far away, and heard how God gave them victory against all other people. They were afraid for their lives, so out of self-preservation, they put on a little drama. They wore patched sandals, brought dry and moldy bread, and carried cracking wineskins. They arrive at the Israelite camp looking every bit the faraway people they pretend to be.

The Gibeonites asked for a peace treaty, but the Israelites were clear: if you live nearby “we cannot make a treaty with you” (Joshua 9:7). God told them to conquer all the people. He did not want them to make a treaty with any of the people in the land He is giving them.

In an effort to convince the Israelites that they were from far away, the delegation pointed out the terrible shape of their supplies. And as verse 14 says, “the Israelites examined their food, but they did not consult the Lord.”

Other versions say “they sampled their provisions” or “took some of their provisions.” This can be both a symbol of friendship, as well as a “testing” of the supplies. The Israelites examined the supplies and discovered that they aligned with the story the delegation told. The Israelites felt they had done their “due diligence” and agreed to make a treaty. It is very clear the Israelites did this without consulting the Lord. They believed something and acted on it. They believed a lie and acted by making a treaty.

Only three days later they discover the Gibeonites were neighbours. The Israelites were not impressed, but their leaders convince them they couldn’t destroy the Gibeonites but must honour the treaty. Instead, the Israelites make the Gibeonites do forced labour.

How often do we as leaders think we have done our due diligence because we have in some way vetted what we have been told? Maybe we listen to a speaker and listen to a few other voices and accept what we are hearing at face value. We may do this work, and yet we forget to “consult the Lord” as we accept new ideas or try new ways of doing things.

It may be that the Israelites did not consult the Lord because they were encountering something new. They had seen God do incredible things for them over their history, including conquering Jericho and Ai just recently, but they had not met Gibeonites before, they had never encountered a peace delegation before, and they were still new at this concept of conquering the land God was giving them. Like them, when we encounter something new, we can get caught up in the new experience and forget to consult the Lord.

Instead of following the ways of the Israelites and simply “examining the bread,” we must inquire of the Lord. This should be one of our go-to moves. Ask God, “What do you think about what we have just heard? What do you think of this new idea?” Due diligence for a Christian leader should always include consulting the Lord. Accept new ideas carefully after consulting the Lord. Make new decisions after you have talked to God about them.

Yes, examine the bread, but also consult the Lord.

Keep looking up,

Andy Wiebe

Keeping Your Board Purposeful

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As a pastor, I have spent many evenings around a board table (or plastic folding table), discussing the ministry of the local church with appointed leaders. Each board is different in how the members work together, how they make decisions, and how they attempt to fulfill their role. But how can you, as a board, ensure some basics that will help the board meetings be meaningful and effective?

Do you know why you meet?

Board members do not meet as a church board just because that’s how it has always been, or because the government requires non-profit organizations to have a board. Each board member need to understand what their main purpose is and how they contribute to accomplishing that.

Purpose: A board exists to look after the “big picture” of the church.

This means that you, as a board, need to know the big picture. You need to know the vision of the church, the values and policies and procedures, and how they speak into how the board governs.

This is essential because the board is in place to ensure that the vision, values, policies, and procedures are clearly defined and followed. As a board member you may have been involved in forming these documents or you may arrive after previous members have completed that work. Now each board member needs to understand them clearly so you can help ensure they are fulfilled.

In a church board, much of the work is done by the pastor. If the church is smaller, board members may be involved with the pastor in following through on decision that are made. In larger churches, the board may be more of a policy board entrusting the lead pastor and his staff to do the working out of the decisions. The board sets the policy and entrusts the lead pastor to fulfill what has been decided. He then hands off aspects of that to the rest of the staff to accomplish.

In either case, the board needs to know the guiding documents well enough to know if the decisions they make are in alignment with this guidance and the scope of the board’s mandate. Board members need to know how the guiding principles speak into every decision that is made. These documents are intended to guide the decision making process and keep the board, the pastor, and the church heading in the agreed upon direction.

One aspect boards often forget is their role as “gate keepers” and “protectors.” The board functions as a gate keeper when it makes sure that leadership and the church are not heading in a direction away from what they stand for and believe in. They function as gate keepers when they ensure that vision, values, policies and procedures continue to guide them. As gate keepers, the board must receive regular updates from pastors and ministry leaders to be aware of where these leaders are going and to ensure that it is in the right direction.

A church board needs to also see the importance of its role in protecting the church. This may involve protecting the church from teaching or practices that do not align with what they believe the Bible teaches or what they have agreed upon in their guiding documents. Protection also includes protecting the people of the church from physical and emotional harm. Many churches have clear safety guidelines and practices in place to guide their ministry to children and youth and seniors. Church boards need to ensure they are protecting all who attend, serve, or lead the various ministries of the church.

If you are a board member, remind yourself and your board regularly that everything you do should be about promoting and protecting the big picture of the church. While there are times boards should get involved in day to day activities of the church, they should never relinquish this role of promoting the big picture and protecting the church.

Keep looking up

Andy Wiebe

Good Systems Enable Good Work

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We can create systems that allow our work to be done easier and better.

Systems are the procedures and practices – even rituals – that we put in place in order to do a job. Some of these emerge naturally as we repeat certain tasks, but often we need to carefully think about crafting a system that will enable us to do our best efficiently.

A system includes all the little things we do in order to accomplish a task. Adhering to well-known systems helps people understand new settings or tasks with little training. People generally know where to park when they go to the local mall. There are curbs and signs and pained lines that everyone understands and can follow easily. We don’t need a training session every time we go to a new parking lot because the system is usually pretty clear.

The ushers at my church have a system that allows each usher to know when it is their turn to serve. They know they are to wear an “usher” tag and know where to find it. They know where to stand to greet people and ensure they find a seat.

They know when they will be called on to collect the offering and where to get the offering bags. They know where to take the bags when the offering has been collected. They all do it the same way every Sunday, no matter who is on, because they follow a clear system.

When I write a sermon, I have a system I have developed over the years. I don’t have to learn how to write a sermon every week because I have a system of how I choose a scripture text and create a sermon. I know how I will do my research. I have a list of questions to ask myself to guide the interpretation and research part of the process. I know how to write an outline. I know what questions to ask to make sure I have an appropriate application. I have a list of questions that guide me to bring creativity into the presentation.

A system helps me complete the work efficiently and accurately. Sometimes, when things are not going well in a church or organization it may simply be that we do not have a clearly defined system that everyone follows. This can cause conflict when individuals try to work according to different systems.

If something falls through the cracks, it may be that we have a faulty system. For example, if important announcements are consistently absent from the weekly bulletin, it may simply be that the person responsible for the announcements did not know how to communicate those to the person creating the bulletin.

As we develop new programs or change existing ones, we need to think of what systems to establish to set up the new program for success. Systems give clear directions for what to expect, when, and in what order and help us remember to do things that we might otherwise forget.

In developing systems be clear about the expected outcome. Identify the steps required to achieve the outcome and make it as simple as possible so that new people taking on the responsibility for that area can easily and quickly know what is expected, and then do it efficiently and accurately.

Here are some simple steps to develop a system.

  1. Think through the whole process and what steps would help you get a consistent result.
  2. Determine which person in which role is responsible for each step along the way.
  3. Lay out the best order for the tasks to be completed.
  4. Print out or post the complete system step by step indicating who does what in the process.
  5. Train people to know how to do each step and give them authority to do those steps.

Systems enable good work. Take the necessary time to develop them clearly and make them available to the right people.

Keep looking up,

Andy Wiebe